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- Tasks: Assist customers with product inquiries, process sales, and maintain a clean workspace.
- Company: Join the Granite Group Wholesalers LLC team, a leader in HVAC and plumbing products.
- Benefits: Enjoy health benefits, 401(k) match, paid time off, and community involvement opportunities.
- Why this job: Be a key player in delivering exceptional customer service and making a real impact.
- Qualifications: High school diploma required; customer service experience preferred but not mandatory.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing products, strong communication skills, and a passion for delivering outstanding customer service. In this position, you will be a key point of contact for customers—answering inquiries, recommending products, processing transactions, and ensuring a clean, organized work environment.
Additional responsibilities include assisting with inventory management, stocking shelves, coordinating material transfers between branches and vendors, and maintaining accurate computer records. The right candidate will enjoy problem‑solving, working in a team‑oriented environment, and contributing to the overall success of the sales department.
Qualifications
- High school diploma or equivalent required
- Prior customer service, retail, or sales experience strongly preferred
- Strong communication and interpersonal skills
- Computer proficiency required; HVAC or plumbing knowledge is a plus (not required)
Responsibilities
- Provide exceptional customer service by assisting with product inquiries and purchases
- Recommend products tailored to customers’ needs and preferences
- Accurately process sales transactions and maintain computer records
- Keep the work environment clean, organized, and safe
- Stay informed on product features, pricing, and availability
- Collaborate with team members to meet sales goals and service targets
- Maintain up‑to‑date product knowledge and monitor industry trends
Additional Requirements
- Ability to thrive in a fast‑paced environment
- Strong problem‑solving and organizational skills
- Willingness to learn and adapt to changes in product offerings
- Flexibility to work weekends or evenings as needed
Benefits
- Comprehensive health benefits for you and your family
- 401(k) with company match
- Financial protection programs (HAS, FSA, Life insurance, etc.)
- Paid time off (15 days annually) plus paid company holidays
- Wellness discounts and team member assistance programs
- Employment discounts
- Opportunities to get involved in the community through programs such as TGG Cares
Counter Sales in Plymouth employer: The Granite Group
Contact Detail:
The Granite Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Granite Group Wholesalers LLC. Understand their products and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond for someone. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the position.
We think you need these skills to ace Counter Sales in Plymouth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you went above and beyond to assist someone, as this will show we’re looking for the right fit for our team.
Highlight Relevant Experience: If you've got any previous experience in retail or customer service, make sure to mention it! We want to see how your background aligns with the counter sales role, so don’t hold back on those details.
Keep It Organised and Clear: Just like we keep our work environment tidy, your application should be neat and easy to read. Use clear headings and bullet points to make your skills and experiences stand out—this helps us see your potential at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Granite Group
✨Know Your Products
Before the interview, brush up on HVAC and plumbing products. Even if you’re not an expert, having a basic understanding will show your interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer—this is key for a counter sales role.
✨Practice Communication
Since strong communication skills are essential, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable speaking about your experiences and answering common interview questions.
✨Demonstrate Team Spirit
Be ready to discuss how you work in a team-oriented environment. Share examples of how you’ve collaborated with others to achieve goals, as this will resonate well with the hiring team at Granite Group Wholesalers.
