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- Tasks: Provide top-notch guest service and manage valet parking with a friendly smile.
- Company: The Grand - York, a prestigious hotel known for its exceptional hospitality.
- Benefits: Enjoy hotel discounts, an Employee Assistance Programme, and a pension scheme.
- Other info: Part-time role with flexible hours in a vibrant hotel environment.
- Why this job: Be the face of luxury and create memorable experiences for guests every day.
- Qualifications: Must be guest-focused, friendly, and professional.
The predicted salary is between 12 - 12 £ per hour.
The Grand - York is seeking a part-time Concierge (Doorperson) to provide excellent guest service and manage valet parking. The role involves greeting guests, assisting with luggage, and answering inquiries about the local area.
An ideal candidate will be guest-focused, friendly, and professional.
Benefits include:
- Employee Assistance Programme
- Hotel discounts
- Pension scheme
The position offers compensation of £12.35 per hour, located in York and North Yorkshire.
Lux Concierge & Guest Experience Champion (Part Time) employer: The Grand, York
Contact Detail:
The Grand, York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lux Concierge & Guest Experience Champion (Part Time)
✨Tip Number 1
Make sure to research The Grand - York before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your greeting skills! As a Concierge, first impressions matter. Try role-playing with a friend to nail that friendly and professional vibe when welcoming guests.
✨Tip Number 3
Prepare some local area knowledge to impress during your chat. Guests will love it if you can recommend great spots or activities in York, showing that you’re not just a doorperson but a true local expert!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Lux Concierge & Guest Experience Champion (Part Time)
Some tips for your application 🫡
Show Your Guest-Focused Attitude: When writing your application, make sure to highlight your passion for providing excellent guest service. We want to see how you can create memorable experiences for our guests, so share any relevant examples from your past roles!
Be Friendly and Professional: Your written application should reflect the friendly and professional vibe we’re looking for. Use a warm tone and keep it polished – this is your chance to make a great first impression!
Know Your Local Area: Since the role involves answering inquiries about the local area, it’s a good idea to mention your knowledge of York and North Yorkshire in your application. Show us that you’re not just a concierge but a local expert who can guide our guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Grand, York
✨Know Your Stuff
Familiarise yourself with The Grand - York and its services. Understand what makes their guest experience unique and be ready to discuss how you can contribute to that. Research local attractions too, as guests will likely ask for recommendations.
✨Showcase Your People Skills
As a Concierge, you'll be the face of the hotel. Practice your greeting and how you would assist guests with luggage or inquiries. Use role-play with a friend to simulate different scenarios, ensuring you come across as friendly and professional.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the role seriously and understand the importance of appearance in the hospitality industry.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.