At a Glance
- Tasks: Welcome guests, serve food and drinks, and create memorable experiences.
- Company: Join the vibrant team at Hilton London Bankside.
- Benefits: Enjoy competitive pay, discounts, wellbeing support, and career development.
- Other info: Great opportunities for personal growth and making lasting connections.
- Why this job: Be part of a fun, diverse team that values your energy and contributions.
- Qualifications: Positive attitude and willingness to learn in a fast-paced environment.
The predicted salary is between 26700 - 26700 £ per year.
As a member of our Food & Beverage team, you will be attentive to the guests’ needs from the moment they arrive, make recommendations and serve accurately and efficiently. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.
What You Will Do In This Splendid Role
- Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations.
- To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the outlet, and to know where to find all the information.
- To be aware of all F&B Promotions in place in the Hotel and to communicate them to guests when appropriate.
- Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards.
- Encourage the highest standards across all areas (customer service, hygiene, health and safety).
What Makes You Splendid
- Open - If you believe that great work starts with great relationships, you’ll feel right at home here.
- Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
- Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you.
- Honest - You’ll be part of a team that believes in doing the right thing.
We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued.
Our Splendid Benefits
- Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance – Peace of mind for you and your loved ones.
- Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - Auto enrolment into the company pension scheme.
- Learning & Development - Opportunities available to progress your skills and career.
Conference & Events - Team Member in London employer: The Grand, York
At Hilton London Bankside, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With a focus on employee wellbeing, we offer a comprehensive benefits package including flexible wage access, discounts on hotel stays and dining, and robust learning and development opportunities to help you thrive in your career. Join us to be part of a dynamic team that prioritises positive energy and memorable guest experiences in a stunning location.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events - Team Member in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research common questions for conference and events roles and practice your answers. Show off your knowledge about the company and its values – it’ll impress them!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a guest-facing role. Make sure you look smart and professional when you show up for interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values diversity and positive energy – just like us at StudySmarter!
We think you need these skills to ace Conference & Events - Team Member in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Conference & Events Team Member. It shows us you’ve done your homework!
Show Enthusiasm:We love a positive attitude! In your application, express your excitement about the role and working with us. Let us know why you’re passionate about creating memorable moments for our guests.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this splendid opportunity!
How to prepare for a job interview at The Grand, York
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any specials. This shows that you’re proactive and genuinely interested in the role. Being able to discuss dishes and allergens confidently will impress the interviewers.
✨Show Your Positive Energy
Since the role is all about creating a warm and welcoming atmosphere, let your personality shine through. Share examples of how you've contributed to a positive team environment in the past. This will demonstrate that you align with their values.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle busy situations. Think of specific examples where you thrived under pressure or took the initiative. This will show that you can keep up with the agile environment they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
