At a Glance
- Tasks: Deliver exceptional service and create memorable experiences at various events.
- Company: Join the vibrant team at Hilton London Bankside.
- Benefits: Enjoy competitive pay, discounts, and flexible access to your earnings.
- Other info: Opportunities for personal growth and career development await you.
- Why this job: Be part of a dynamic environment where no two days are the same.
- Qualifications: Great communication skills and a positive, can-do attitude.
The predicted salary is between 28000 - 29000 £ per year.
Just like no two days are the same, no two events are alike. We are looking for someone who enjoys delivering exceptional service and creating memorable experiences for our guests. You’ll bring energy, professionalism, and attention to detail to every event, whether serving during intimate meetings or large-scale functions. Your ability to think on your feet, communicate clearly, and work both independently and as part of a team will help ensure that every event runs smoothly and exceeds expectations.
Key Responsibilities
- Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude.
- Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs.
- Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining a polished and professional appearance.
- Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations.
- Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage.
What makes you Splendid?
We live by our values, and we’d love you to bring them to life every day:
- Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
- Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
- Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results.
- Honest - You’ll be part of a team that believes in doing the right thing.
We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued.
Benefits
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and high-street discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
C&E Porter in London employer: The Grand, York
At Hilton London Bankside, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to deliver exceptional service. As a C&E Porter, you'll enjoy a range of benefits including flexible access to your earned wages, generous hotel discounts, and comprehensive learning and development opportunities, all while being part of a dynamic team that thrives on creativity and excellence in event operations.
StudySmarter Expert Advice🤫
We think this is how you could land C&E Porter in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your energy and enthusiasm shine through during the interview. Remember, they’re looking for someone who can bring warmth and professionalism to their events.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace C&E Porter in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating memorable experiences for our guests.
Tailor Your Application:Make sure to tailor your application to the C&E Porter role. Highlight your relevant experience and skills that match the job description, like your ability to think on your feet and deliver exceptional service. This shows us you’re serious about joining our team!
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is key in our fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll find all the information you need to make your application stand out. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Grand, York
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a C&E Porter. Familiarise yourself with the types of events you might be working on and think about how your past experiences can relate to delivering exceptional service in those situations.
✨Show Off Your Communication Skills
Since communication is key in this role, practice how you would greet organisers and interact with guests. Think of examples where you've successfully communicated in a team or resolved issues on the spot. This will demonstrate your ability to maintain a positive, can-do attitude.
✨Demonstrate Your Nimbleness
Be prepared to discuss times when you've had to think on your feet. The interviewers will want to see that you can adapt quickly in a fast-paced environment. Share specific examples where you took initiative to solve problems or improve guest experiences.
✨Emphasise Teamwork and Professionalism
Highlight your ability to work both independently and as part of a team. Discuss how you maintain a polished appearance and complete opening and closing duties efficiently. This shows that you take pride in your work and are committed to achieving the department’s KPIs.
