At a Glance
- Tasks: Create a warm, clean environment for residents and maintain high cleanliness standards.
- Company: Join Splendid Healthcare, a supportive community focused on making a difference.
- Benefits: Enjoy discounts, wellbeing support, flexible pay, and career development opportunities.
- Other info: Flexible shifts available, including weekends and Bank Holidays.
- Why this job: Make a real impact in residents' lives while working in a caring environment.
- Qualifications: No experience needed, just a kind heart and a positive attitude.
The predicted salary is between 26000 - 26000 £ per year.
Department: Admin
Employment Type: Permanent - Full Time
Location: Splendid Healthcare Head Office - Tylden House
Compensation: £26,000 / year
Description
Imagine starting your day with a smile and a kind word that brightens someone’s day. As a Housekeeper you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home and office clean and safe is no small task, which is why the role of Housekeeper is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. You’ll help write the small, meaningful chapters in someone’s story, and in return, you’ll be part of a community that values and supports you too. Please note, that all our roles are subject to an enhanced police check (Disclosure Barring Service – DBS) before employment commences.
What you will do in this Splendid role
As a Housekeeper, every day is about making a real difference in the lives of our residents. You’ll get to:
- Play a vital role in maintaining the highest standards of cleanliness in our homes and office, ensuring every room, living space and communal area is clean, tidy and maintained
- Champion hygiene, and infection control within the home using specialised equipment and cleaning materials
- Create a welcoming, safe and comfortable environment
What Makes you Splendid?
You don’t need previous housekeeping experience – what matters most is your heart and attitude. You’ll thrive here if you:
- Are patient, kind, and genuinely enjoy helping others
- Listen carefully, respond with empathy, and build trust with residents
- Stay calm under pressure and adapt to different situations
- Work well as part of a team but can also use your initiative
- Are flexible to work different shifts including weekends and Bank Holidays
For us, it’s not just what you do, but how you do it. Our values guide everything we do and we’d love you to bring them to life every day:
- Open – you welcome others warmly and listen with care
- Nimble – you adapt quickly, always ready to step in where needed
- Brilliant – you go above and beyond to make someone feel valued
- Honest – you’re genuine, trustworthy, and always put people first.
Bring your compassion, energy, and positivity – and together we’ll make every day splendid for our residents.
Benefits
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels.
- Salary Sacrifice – Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from your salary.
- Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension – auto enrolment into the company pension scheme.
- Learning & Development – opportunities available to progress your skills and career.
Housekeeper (C) employer: The Grand, York
At Splendid Healthcare, we pride ourselves on creating a supportive and nurturing work environment where every team member is valued. As a Housekeeper at our Tylden House location, you'll not only contribute to the wellbeing of our residents but also enjoy a comprehensive benefits package that includes flexible financial options, discounts on hotel stays, and opportunities for personal and professional growth. Join us in making a meaningful impact while being part of a compassionate community that truly cares.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper (C)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Splendid's values and think about how you can embody them. Show us that you're not just a fit for the role, but also for our community.
✨Tip Number 2
Practice your people skills! As a Housekeeper, you'll be interacting with residents daily. Think of examples where you've shown kindness and patience, and be ready to share those stories during your chat with us.
✨Tip Number 3
Be flexible and open-minded! We love team players who can adapt to different situations. During your interview, highlight times when you've successfully adjusted to changes or tackled unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Splendid family. Let’s make every day splendid together!
We think you need these skills to ace Housekeeper (C)
Some tips for your application 🫡
Show Your Heart:When writing your application, let your genuine passion for helping others shine through. We want to see that you care about making a difference in our residents' lives, so share any experiences that highlight your kindness and empathy.
Be Yourself:Don’t be afraid to show your personality! We value honesty and authenticity, so let us get to know the real you. Whether it’s your unique approach to teamwork or how you handle challenges, we want to hear your story.
Highlight Your Flexibility:Since the role requires adaptability, make sure to mention your willingness to work different shifts, including weekends and Bank Holidays. This shows us that you’re ready to step in wherever needed, which is super important in our community.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at The Grand, York
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housekeeper at Splendid Healthcare entails. Familiarise yourself with the key responsibilities like maintaining cleanliness and championing hygiene. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Soft Skills
Since the job requires patience, kindness, and empathy, think of examples from your past experiences where you've displayed these qualities. Be ready to share how you’ve helped others or worked well in a team, as this aligns perfectly with what Splendid values.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a resident's needs or managing pressure. Practise your responses to these scenarios, focusing on your ability to adapt and stay calm, which are crucial for this role.
✨Emphasise Your Flexibility
The job may require working different shifts, including weekends and Bank Holidays. Be upfront about your availability and willingness to be flexible. This shows that you're committed and ready to contribute to the team whenever needed.
