Guest Experience Agent – Front Desk

Guest Experience Agent – Front Desk

Full-Time 28066 - 31200 Β£ / year (est.) No working from home possible
The Grand, York

At a Glance

  • Tasks: Create a welcoming atmosphere and assist guests with check-ins and bookings.
  • Company: The Grand - York, known for exceptional guest service.
  • Benefits: Flexible working arrangements and employee discounts.
  • Other info: Join a dynamic team in a vibrant hospitality environment.
  • Why this job: Be the first point of contact and make guests' stays memorable.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 28066 - 31200 Β£ per year.

The Grand - York seeks a Front Office Team Member to deliver exceptional service that creates a welcoming atmosphere for guests. You will handle check-ins and assist with bookings while sharing local recommendations to enhance the guests' stay.

This role involves being the first point of contact for guests, adapting to their needs and ensuring memorable visits.

Join our team and enjoy benefits like flexible working arrangements and employee discounts.

Guest Experience Agent – Front Desk employer: The Grand, York

The Grand - York is an outstanding employer that prioritises exceptional guest service and employee satisfaction. With a vibrant work culture that encourages flexibility and personal growth, team members enjoy benefits such as flexible working arrangements and exclusive employee discounts, making it a rewarding place to build a career in hospitality.

The Grand, York

Contact Details:

The Grand, York Recruitment Team

We think you need these skills to ace Guest Experience Agent – Front Desk

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service