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- Tasks: Greet guests, assist with luggage, and manage inquiries with a smile.
- Company: The Grand - York, a prestigious hotel known for exceptional service.
- Benefits: Employee assistance programmes, hotel discounts, and learning development opportunities.
- Other info: Part-time role with a pay rate of £12.35 per hour.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Must thrive in fast-paced environments and enjoy building community connections.
The predicted salary is between 12 - 12 £ per hour.
The Grand - York is looking for a part-time Concierge - Doorperson to embody professionalism and provide exceptional customer service. This role involves greeting guests, assisting with luggage, and managing inquiries. Candidates must thrive in a fast-paced environment and build networks within the local community.
Benefits include:
- Employee assistance programs
- Hotel discounts
- Learning development opportunities
This position offers a pay rate of £12.35 per hour.
Guest Concierge & Front Desk Host employer: The Grand, York
Contact Detail:
The Grand, York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Concierge & Front Desk Host
✨Tip Number 1
Make sure to research The Grand - York before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist guests or handle inquiries. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network, network, network! Connect with people in the hospitality industry, especially those who work at The Grand - York. They might have insider tips or even refer you for the position!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Guest Concierge & Front Desk Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you embody professionalism and exceptional customer service. Share a bit about yourself and why you're excited about the role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for this fast-paced environment at The Grand - York.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Concierge role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Grand, York
✨Know the Hotel Inside Out
Before your interview, make sure you research The Grand - York thoroughly. Familiarise yourself with its services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions about how you can contribute to the guest experience.
✨Showcase Your Customer Service Skills
As a Guest Concierge & Front Desk Host, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle inquiries and provide a warm welcome to guests.
✨Practice Handling Fast-Paced Scenarios
Since the role requires thriving in a fast-paced environment, think of situations where you successfully managed multiple tasks at once. During the interview, be ready to discuss how you prioritise tasks and stay calm under pressure, as this will resonate well with the interviewers.
✨Network Like a Pro
Building networks within the local community is part of the job. Be prepared to talk about your connections or how you would go about establishing them. Showing that you understand the importance of community engagement will set you apart from other candidates.