At a Glance
- Tasks: Supervise the team, ensuring top-notch customer service and smooth operations.
- Company: Join a vibrant restaurant team at The Grand - York.
- Benefits: Enjoy discounts, wellbeing support, and career development opportunities.
- Other info: Dynamic work environment with great perks and growth potential.
- Why this job: Be a key player in creating memorable dining experiences for guests.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 28000 - 30000 € per year.
The key purpose of your role as Food & Beverage Supervisor is to provide support and supervise the team’s delivery of customer service and maintain constant floor coverage, ensuring the guest’s needs are continually met at all times. You will work closely with the Restaurant Manager to exemplify quality of service, assist with staff training and development, and operational procedures within the F&B outlets.
What You Will Do In This Splendid Role:
- Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up‑selling and promoting when appropriate.
- To always maintain the highest standards of service and quality, leading by example.
- Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables.
- Encourage team commitment and spirit, motivate team members and ensure the team receive adequate briefings.
- Demonstrate the highest guest focus & ensure individual guest requirements are understood & met by yourself and the team.
- Contribute ideas/suggestions to improve standards & procedures to enable service excellence.
What Makes You Splendid:
- Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
- Nimble - If you’re one who enjoys solving problems quickly and creatively, you’ll fit right in.
- Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve.
- Honest - If you’re someone who leads with integrity and communicates openly, you’ll thrive here.
We take pride in our work and believe that enjoying the journey is just as important as the destination.
Our Splendid Benefits:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme - our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
Food & Beverage - Supervisor employer: The Grand, York
At The Grand - York, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. As a Food & Beverage Supervisor, you will benefit from comprehensive training and development opportunities, alongside a generous rewards package that includes employee assistance programmes, hotel discounts, and flexible wage access. Join us in creating memorable guest experiences while enjoying a supportive environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage - Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Grand - York and its values. This way, you can show how you align with their mission and demonstrate that you're not just looking for any job, but this job.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Food & Beverage Supervisor can bring value to the team and highlight your customer service skills.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the high standards expected at The Grand - York.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Food & Beverage Supervisor position.
We think you need these skills to ace Food & Beverage - Supervisor
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring warmth and a welcoming vibe to our team!
Be Specific About Your Experience:Share specific examples from your past roles that highlight your skills in supervising teams and delivering excellent service. We love hearing about your unique experiences!
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at StudySmarter. Show us how you embody being open, nimble, brilliant, and honest in your work.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at The Grand, York
✨Know Your Menu Inside Out
Make sure you have a thorough understanding of the menu items offered at the restaurant. This will not only help you answer questions confidently but also demonstrate your commitment to providing excellent service and upselling opportunities.
✨Showcase Your Leadership Skills
During the interview, be prepared to discuss your experience in leading teams and motivating others. Share specific examples of how you've encouraged team spirit and commitment in previous roles, as this aligns perfectly with what they’re looking for.
✨Emphasise Guest Focus
Highlight your ability to understand and meet individual guest requirements. Prepare examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the Food & Beverage Supervisor role.
✨Bring Ideas for Improvement
Think about suggestions you could offer to improve service standards or operational procedures. This shows that you’re proactive and genuinely interested in contributing to the success of the team and the restaurant.
