At a Glance
- Tasks: Deliver exceptional service and create memorable experiences at various events.
- Company: Join the vibrant team at Hilton London Bankside.
- Benefits: Enjoy discounts, wellbeing support, and career development opportunities.
- Other info: Work in a welcoming family atmosphere with excellent growth potential.
- Why this job: Be part of a dynamic environment where every day is unique and exciting.
- Qualifications: Great communication skills and a positive, can-do attitude.
The predicted salary is between 28000 - 30000 £ per year.
Just like no two days are the same, no two events are alike. We are looking for someone who enjoys delivering exceptional service and creating memorable experiences for our guests. You’ll bring energy, professionalism, and attention to detail to every event, whether serving during intimate meetings or large-scale functions. Your ability to think on your feet, communicate clearly, and work both independently and as part of a team will help ensure that every event runs smoothly and exceeds expectations.
Key Responsibilities
- You will be part of the event operations team delivering memorable events and service across all our events areas.
- Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude.
- Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs.
- Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining a polished and professional appearance.
- Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations.
- Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage.
What makes you Splendid?
- Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
- Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
- Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results.
- Honest - You’ll be part of a team that believes in doing the right thing.
We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued.
Benefits
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and high-street discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
C&E Porter employer: The Grand, York
At Hilton London Bankside, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to deliver exceptional service. As a C&E Porter, you will not only enjoy competitive pay and a comprehensive benefits package, including hotel discounts and wellbeing support, but also have ample opportunities for personal and professional growth in a dynamic environment that celebrates creativity and initiative. Join us in creating memorable experiences for our guests while being part of a supportive family that believes in doing the right thing.
StudySmarter Expert Advice🤫
We think this is how you could land C&E Porter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hilton London Bankside's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests and colleagues, role-play common scenarios with a friend. This will help you think on your feet and respond confidently to questions during the interview.
✨Tip Number 3
Show off your energy and enthusiasm! When you apply through our website, make sure your personality shines through. Share examples of how you've delivered exceptional service in the past to demonstrate that you're the perfect fit for the C&E Porter role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds, reinforcing your interest in the position and the team at Hilton London Bankside.
We think you need these skills to ace C&E Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and share why you’re excited about joining our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a C&E Porter. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at The Grand, York
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a C&E Porter. Familiarise yourself with the types of events you might be working on and think about how your past experiences can relate to delivering exceptional service in those situations.
✨Show Off Your Communication Skills
Since communication is key in this role, practice how you would greet organisers and interact with guests. Think of examples from your previous jobs where you successfully handled guest needs or worked as part of a team to achieve goals.
✨Demonstrate Your Can-Do Attitude
During the interview, convey your positive, can-do attitude. Share stories that highlight your ability to think on your feet and adapt to changing situations, especially in fast-paced environments. This will show them you’re ready for anything!
✨Dress to Impress
First impressions matter! Make sure you arrive looking polished and professional. This not only reflects your attention to detail but also aligns with the image they want to project during events. A neat appearance can set the tone for a great interview.
