Care Assistant

Imagine starting your day with a smile and a kind word that brightens someone else’s morning. As a Care Assistant, you’ll be there to support residents with the little things that matter most. Whether that’s helping with daily routines, assisting with personal care, sharing a laugh over a cup of tea, or simply being a listening ear. Every day is different. One moment you might be encouraging someone to join an activity they love, the next you’re offering comfort and reassurance to make them feel safe and cared for. You’ll be part of a close‑knit team that works together to make our home feel warm and our residents comfortable and safe. In this role, it’s not just about providing care it’s about creating moments of joy, dignity, and connection. You’ll help write the small, meaningful chapters in someone’s story, and in return, you’ll be part of a community that values and supports you too.

Please note, that all our roles are subject to an enhanced police check (Disclosure Barring Service – DBS) before employment commences.

What you will do in this Splendid role:

• Support residents with daily routines such as washing, dressing, and mealtimes
• Promote resident dignity which is person centred and respects individual choices
• Share moments of laughter, conversation, and companionship
• Encourage residents to take part in activities and enjoy their hobbies
• Provide comfort and reassurance when residents need a little extra care
• Work as part of a close‑knit team to make every day safe, joyful, and fulfilling
• Ensure all our care is documented and any concerns are escalated to the Nurse in charge

What makes you Splendid:

• You don’t need previous care experience – what matters most is your heart and attitude.
• You’ll thrive here if you are patient, kind, and genuinely enjoy helping others.
• Listen carefully, respond with empathy, and build trust with residents.
• Stay calm under pressure and adapt to different situations.
• Work well as part of a team but can also use your initiative.
• Are flexible to work different shifts including weekends and Bank Holidays.

For us, it’s not just what you do, but how you do it. Our values guide everything we do and we’d love you to bring them to life every day:

• Open – you welcome others warmly and listen with care
• Nimble – you adapt quickly, always ready to step in where needed
• Brilliant – you go above and beyond to make someone feel valued
• Honest – you’re genuine, trustworthy, and always put people first

Bring your compassion, energy, and positivity – and together we’ll make every day splendid for our residents.

Benefits:

• Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels.
• Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from your salary.
• Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension – Auto enrolment into the company pension scheme.
• Learning & Development – Opportunities available to progress your skills and career.