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- Tasks: Create unforgettable first impressions by keeping rooms spotless and welcoming.
- Company: Join a vibrant team at Mercure Brigstow Bristol.
- Benefits: Enjoy competitive pay, discounts, wellbeing support, and career development.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Make a real difference in guests' experiences while working in a fun environment.
- Qualifications: A positive attitude and a passion for cleanliness and hospitality.
The predicted salary is between 12 - 13 ÂŁ per hour.
As a Housekeeping Team Member, you’ll be at the heart of creating those unforgettable first impressions—turning every room into a welcoming, comfortable, and spotless space that makes our guests say “wow.” With your eye for detail and commitment to high standards, you’ll ensure each guest feels cared for from the moment they walk through the door.
What You Will Do In This Splendid Role
- Taking pride in maintaining guest rooms, corridors, and service areas to the highest standards of cleanliness and presentation.
- Replenishing guest supplies and amenities to ensure every room is fully prepared and welcoming.
- Responding to guest requests with warmth and efficiency, ensuring their needs are met and expectations exceeded.
- Reporting any maintenance issues, safety concerns, or hazards promptly, supporting a safe and smooth-running hotel.
- Helping with monitoring supplies and minimise waste across all housekeeping areas.
- Collaborating with colleagues across departments to deliver seamless service and a memorable guest experience.
What Makes You Splendid?
- Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others.
- Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in.
- Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you.
- Honest - You’ll be part of a team that believes in doing the right thing.
Bring your personality, positivity and passion for people and we’ll give you the training and support to shine.
Our Splendid Benefits:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
Housekeeping - Team Member in Bristol employer: The Grand, York
Contact Detail:
The Grand, York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping - Team Member in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your warmth and enthusiasm shine through. Remember, they want to see how you’ll contribute to the team dynamic, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Housekeeping - Team Member in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring warmth to our team.
Highlight Your Attention to Detail: As a Housekeeping Team Member, attention to detail is key. Make sure to mention any previous experience where you’ve maintained high standards of cleanliness or organisation—this will really catch our eye!
Be Warm and Friendly: Since you'll be interacting with guests, it’s important to convey your friendly nature in your application. Use a warm tone and express your passion for providing excellent service—this is what we’re all about!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at The Grand, York
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housekeeping Team Member entails. Familiarise yourself with the key responsibilities like maintaining cleanliness and responding to guest requests. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss examples from your past experiences where you've excelled in maintaining high standards. Whether it’s tidying up a space or ensuring everything is in its place, share specific stories that highlight your skills.
✨Emphasise Your People Skills
As a Housekeeping Team Member, you'll interact with guests and colleagues regularly. Be ready to talk about how you handle guest requests and collaborate with team members. Highlight any previous customer service experience to show you can create a welcoming environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.