At a Glance
- Tasks: Coordinate live events and ensure smooth operations at a vibrant arts venue.
- Company: The Grand at Clitheroe, a unique multimedia concert venue.
- Benefits: Flexible hours, creative environment, and potential for contract extension.
- Other info: Opportunity to work with artists and engage with the local community.
- Why this job: Join a passionate team and make a real impact in the arts community.
- Qualifications: Experience in events management and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
The Grand at Clitheroe is a unique multimedia, live music and arts concert venue. Providing a creative and inspirational experience through holistic engagement of the arts. Committed to the social, spiritual, cultural, educational and emotional development needs of young people and the broader community. The Grand Venue is located in the Centre of Clitheroe and comprises a large auditorium (capacity: 400), professional recording studios, rehearsal rooms and offices. We engage our community through an eclectic programme of live events, regular creative classes, creative projects, creative learning projects and outreach initiatives alongside other providers within the local community, including schools, churches and other various arts organisations.
ROLE
This is an exciting opportunity for an organised and proactive individual with a passion for live events and a keen eye for detail. This role sits at the heart of our operations, coordinating the practical delivery of a busy and varied programme of events. You will play a key role in ensuring everything runs smoothly, from staffing and rotas to event planning and delivery, working closely with teams across the organisation to bring each event to life (roughly 1 event p/week). You will lead on weekly operational planning, acting as a central point of coordination between departments, touring artists, and external partners. The role involves managing schedules, overseeing event set-up, and ensuring clear communication across all areas. Working closely with the wider team, including the Programme Manager, Bar Manager and technical staff, you will help ensure a seamless experience for both audiences and artists. You will also take the lead on selected events and step into operational roles where needed, particularly during busy periods. This role is offered on a 12-month fixed‑term contract to cover maternity leave, with the possibility of extension.
WORKING HOURS
A minimum of 16 hours p/week to be worked across the following days / times. All work to be carried out in The Grand offices, unless otherwise agreed. Tue: 9 - 5 (Mandatory - in office). Remaining hours are flexible - to be worked across Thurs and Fri. Additional hours are rostered to requirements and may include some evening and weekend work.
MAIN AREAS OF RESPONSIBILITY
- Lead weekly full-team operations meetings, ensuring staffing, event set-up, and delivery plans are in place
- Manage and coordinate all room bookings across the venue using our CMS, alongside the Programme Manager
- Join The Grand’s Leadership Team for weekly operational, HR and troubleshooting meetings
- Oversee scheduling of event staff, security, and technical teams
- Manage and coordinate The Grand’s volunteer programme, including rota coordination, recruitment and organising meetings and social events
- Work closely with the Bar Manager to plan and implement bar staffing rotas
- Oversee event planning processes, including completion of weekly Event Advances
- Work alongside the Creative Projects Lead to oversee payments, administration and communication for The Grand’s flagside Be My Band project
- Coordinate and manage hospitality riders for visiting artists
- Review and debrief operational issues, identifying and implementing solutions
- Liaise with touring artists, bands, and promoters to share and confirm pre-event information
- Act as the primary contact for The Grand Choir, overseeing all related activity
- Provide operational cover as Event Lead or Box Office staff when required
- Respond to event queries and manage emergencies during live operations
PERSON SPECIFICATION
Essential attributes:
- Previous experience in events management and operations
- At least two years experience co-ordinating or managing a team
- Highly organised with strong attention to detail
- Excellent administrative and organisational skills
- Strong communication skills, both written and verbal
- Excellent interpersonal skills, with the ability to work effectively as part of a team
- Self-motivated, proactive, and resourceful
- A solutions-focused approach with strong problem-solving abilities
- Positive, energetic, and enthusiastic, with a can-do attitude
- Ability to work under pressure and manage competing priorities to tight deadlines
- An appreciation and respect of the Christian ethos of the organisation
- A keen interest in music and the arts
Operations Coordinator - Maternity Cover with Possibility to Extend in Clitheroe employer: The Grand Venue, Clitheroe
The Grand at Clitheroe is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to the arts and community engagement. Employees benefit from flexible working hours, opportunities for professional growth, and the chance to be part of a dynamic team that brings live events to life in a supportive environment. With a commitment to the social and cultural development of the community, working here means contributing to meaningful projects that resonate with both audiences and artists alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator - Maternity Cover with Possibility to Extend in Clitheroe
✨Tip Number 1
Get to know the venue! Before your interview, take some time to research The Grand at Clitheroe. Familiarise yourself with their events and community initiatives. This will not only show your genuine interest but also help you tailor your responses during the interview.
✨Tip Number 2
Network like a pro! Reach out to people in the industry or those who have worked at The Grand. A friendly chat can give you insider info and maybe even a referral. Plus, it shows you're proactive and engaged in the arts community.
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you've had to manage events or coordinate teams. Be ready to share specific examples that highlight your organisational skills and problem-solving abilities. We love hearing about real-life scenarios!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Operations Coordinator - Maternity Cover with Possibility to Extend in Clitheroe
Some tips for your application 🫡
Show Your Passion for Live Events:When you're writing your application, let your enthusiasm for live events shine through! Share any relevant experiences or projects that highlight your love for the arts and how they connect with the community.
Be Organised and Detail-Oriented:Since this role is all about coordination, make sure to showcase your organisational skills in your application. Use clear headings, bullet points, and a tidy layout to make it easy for us to see your qualifications at a glance.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight your experience in events management and how it aligns with our mission at The Grand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at The Grand Venue, Clitheroe
✨Know Your Venue
Before the interview, take some time to research The Grand at Clitheroe. Familiarise yourself with its mission, the types of events they host, and their community engagement initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Organisational Skills
As an Operations Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed events or coordinated teams. Highlight specific tools or methods you used to keep everything on track, as this will demonstrate your ability to handle the role's responsibilities.
✨Communicate Clearly
Strong communication skills are essential for this position. During the interview, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would ensure effective communication between departments and with external partners, as this is a crucial part of the job.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle operational challenges or emergencies during live events. Prepare a few scenarios where you successfully resolved issues in the past. This will showcase your proactive and solutions-focused approach, which is highly valued in this role.
