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- Tasks: Welcome guests, assist with luggage, and provide city information.
- Company: The Grand Hotel Leicester is part of the Unlimited Collection, known for exceptional hospitality.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Join a team dedicated to creating memorable guest experiences in a dynamic setting.
- Qualifications: No prior experience required; just bring your passion for service and a friendly attitude.
- Other info: Perfect for high school and college students looking for flexible hours.
The predicted salary is between 24000 - 33600 £ per year.
Job Description
ThePorterwill be responsible for:
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Guest Services:Offers a warm welcome, provides accurate information, assists with luggage, an…
ZIPC1_UKCT
Porter employer: The Grand Hotel Leicester
Contact Detail:
The Grand Hotel Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Show your passion for service excellence during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this will demonstrate your commitment to creating memorable experiences.
✨Tip Number 2
Familiarise yourself with the Grand Hotel Leicester and its offerings. Being knowledgeable about the hotel and local attractions will help you engage with guests and provide them with valuable information, making you stand out as a candidate.
✨Tip Number 3
Practice your communication skills. As a Porter, you'll need to interact with guests frequently, so being friendly, approachable, and articulate will be key. Consider role-playing common scenarios with a friend to build your confidence.
✨Tip Number 4
Demonstrate your teamwork abilities. The Porter role involves working closely with the Front Office team, so be prepared to discuss how you've successfully collaborated with others in past jobs to enhance guest experiences.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Porter. Highlight your relevant experience in guest services and any previous roles that demonstrate your passion for service excellence.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Porter position. Emphasise your customer service skills, ability to assist with luggage, and any experience in hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've provided excellent service in the past and why you want to work at The Grand Hotel Leicester.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at The Grand Hotel Leicester
✨Show Your Passion for Service
As a Porter, your role revolves around providing excellent service. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, focus on speaking clearly and confidently. You might be asked to role-play a scenario with a guest, so practice responding to common questions or requests.
✨Demonstrate Team Spirit
The Porter works closely with the Front Office team. Highlight your ability to work well in a team environment. Share stories that showcase your collaboration skills and how you support your colleagues to achieve common goals.
✨Research the Hotel
Familiarise yourself with The Grand Hotel Leicester and its offerings. Knowing about the hotel's history, services, and local attractions will not only impress the interviewers but also help you answer questions more effectively.
