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- Tasks: Welcome guests and assist with check-in/check-out during night shifts.
- Company: The Grand Hotel Leicester offers a unique experience in hospitality.
- Benefits: Enjoy flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Join a passionate team dedicated to creating memorable guest experiences.
- Qualifications: No prior experience needed; just bring your enthusiasm and charm!
- Other info: Perfect for students looking for evening work while studying.
The predicted salary is between 24000 - 33600 £ per year.
Job Description
A Night Porterwill be responsible for:
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Welcoming and assisting guests with check-in and check-out procedures.
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Handling gues…
ZIPC1_UKCT
Night Porter employer: The Grand Hotel Leicester
Contact Detail:
The Grand Hotel Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the Grand Hotel Leicester and its services. Knowing the hotel’s offerings and local attractions will help you engage with guests and provide them with valuable information, showcasing your passion for service excellence.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Being charming and engaging is key for a Night Porter, so consider role-playing scenarios where you welcome guests or handle inquiries to build your confidence.
✨Tip Number 3
Network with current or former employees of the Grand Hotel Leicester. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your previous experience in customer service roles. Highlight specific examples where you went above and beyond to ensure guest satisfaction, as this will demonstrate your commitment to providing memorable experiences.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Night Porter. Highlight your relevant experience in customer service and hospitality, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the Night Porter position. Emphasise any previous roles in hospitality, particularly those involving guest interaction and service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific examples from your past experiences where you went above and beyond for guests, as this will resonate well with the hiring team.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at The Grand Hotel Leicester
✨Show Your Passion for Service
As a Night Porter, your role revolves around providing excellent service. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Familiarise Yourself with the Hotel
Before the interview, take some time to research The Grand Hotel Leicester. Knowing about its history, services, and unique features will show your genuine interest in the position and help you answer questions more effectively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult guest or managing late-night check-ins. Think through potential scenarios and your responses to showcase your problem-solving skills and calm demeanour.
✨Dress Appropriately
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview to convey that you take the opportunity seriously and understand the importance of presentation in your role.
