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- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join The Grand Hotel Leicester, part of a diverse and inclusive hospitality brand.
- Benefits: Flexible hours, career growth, on-the-job training, and team performance incentives.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: 1 year of experience preferred, excellent guest engagement skills, and a good command of English.
- Other info: Embrace diversity and contribute your unique perspective in a supportive workplace.
The predicted salary is between 10 - 12 £ per hour.
The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Assistant with a passion for service excellence. This is a casual contract position, offering flexible working hours to support and cover the Food and Beverage Team when needed.
You will report to the Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant. The Food and Beverage Assistant will:
- Be highly courteous and give our guests a memorable service and lasting impression
- Provide exceptional service by demonstrating full knowledge of our products and facilities
- Ensure that the daily task list is completed effectively
- Work collaboratively with your colleagues to deliver captivating experiences
- Take initiative in accommodating our guests’ needs in a resourceful manner
- Support the team by providing flexible cover during busy periods, holidays, or absences as required
To be successful in the role of Food and Beverage Assistant, we require:
- Minimum 1 year of relevant work experience is highly preferred
- Excellent guest engagement skills
- An ability to bring the guest experience to life throughout the hotel
- The ability to communicate and organize yourself in line with different guest expectations
- A good command of English is essential; a second language is advantageous
- Willingness to work on a flexible hours basis to meet the needs of the business
Working with us provides the following benefits to you:
- Genuine career opportunities within our business
- Valuable on-the-job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Staff incentives when you and the team perform
The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Food & Beverage Assistant in Leicester employer: The Grand Hotel Leicester
Contact Detail:
The Grand Hotel Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Grand Hotel Leicester and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your guest engagement skills! Since this role is all about providing memorable experiences, think of some scenarios where you can demonstrate your ability to connect with guests. Role-playing with a friend can really help!
✨Tip Number 3
Be flexible and ready to adapt! The job requires covering during busy periods, so be prepared to discuss how you've handled similar situations in the past. Show them you can think on your feet and keep the service flowing smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Grand Hotel Leicester. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant in Leicester
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for providing excellent service shine through. Share specific examples of how you've gone above and beyond for guests in previous roles to really make your application stand out.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Food & Beverage Assistant role. Highlight relevant experience and skills that match the job description, like guest engagement and teamwork, to show us you're the perfect fit.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping things professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Grand Hotel Leicester
✨Know Your Menu Inside Out
Before the interview, make sure you familiarise yourself with the menu and any special offerings at The Grand Hotel Leicester. Being able to discuss the dishes and drinks confidently will show your passion for service excellence and impress the interviewer.
✨Showcase Your Guest Engagement Skills
Prepare examples from your past experience where you went above and beyond for a guest. Highlighting your ability to create memorable experiences will resonate well with the hiring team, as they value exceptional service.
✨Demonstrate Flexibility and Team Spirit
Since this role requires flexibility, be ready to discuss how you've adapted to changing situations in previous jobs. Emphasising your willingness to support colleagues during busy times will show that you're a team player.
✨Practice Your Communication Skills
As communication is key in hospitality, practice speaking clearly and confidently about your experiences. If you speak a second language, mention it! This could set you apart from other candidates and highlight your ability to cater to diverse guests.