At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences for our guests.
- Company: The Grand Hotel Leicester, part of the Unlimited Collection, known for excellence in hospitality.
- Benefits: Career growth, on-the-job training, and exciting staff incentives.
- Other info: A vibrant work environment with opportunities for personal and professional development.
- Why this job: Join us to enhance your hospitality skills and make a real impact on guest experiences.
- Qualifications: Previous hospitality experience and excellent guest engagement skills required.
The predicted salary is between 24000 - 30000 £ per year.
The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Supervisor with a passion for service excellence. You will report to the Assistant Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.
The Food and Beverage Supervisor will:
- Assist the food and beverage manager in building an effective team through effective leadership and setting the right example.
- Work with the F&B Managers to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work.
- Be highly courteous and give our guests a memorable service and lasting impression.
- Provide exceptional service by demonstrating full knowledge of our products and facilities.
- Ensure that the daily task list is completed effectively.
- Work collaboratively with your colleagues to deliver captivating experiences.
- Take initiative in accommodating our guests' needs in a resourceful manner.
- Assist the Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery.
- Deal with guest complaints by following the correct procedures.
- Positively promote sales awareness within the department and maximize sales opportunities.
To be successful in the role of Food and Beverage Supervisor, we require:
- Excellent guest engagement skills.
- Previous Hospitality Experience.
- Ability to demonstrate excellent customer service skills.
- Previous experience handling customer requests and complaints.
- Well organised, outgoing and service minded.
- The ability to communicate and organise yourself in line with different guest expectations.
- A good command of English is essential, a second language is advantageous.
Working with us provides the following benefits to you:
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- Staff incentives when you and the team perform.
Compensation: To be discussed.
Food & Beverage Supervisor employer: The Grand Hotel Leicester
The Grand Hotel Leicester by the Unlimited Collection is an exceptional employer that prioritises service excellence and employee development. With a vibrant work culture that encourages teamwork and personal growth, staff members benefit from valuable training opportunities and incentives for outstanding performance. Located in the heart of Leicester, this role offers a chance to create memorable experiences for guests while advancing your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Food & Beverage Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, be yourself and let your passion for service excellence shine through. Remember, they’re looking for someone charming and engaging, so don’t hold back!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to guest engagement and handling complaints. Think of examples from your previous experience that highlight your skills and how you’ve made guests feel special.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing exceptional service shine through. We want to see how you can create memorable experiences for our guests, so share any relevant stories or examples that highlight your passion.
Tailor Your Experience:Make sure to customise your application to reflect your previous hospitality experience. Highlight specific roles where you've demonstrated excellent guest engagement skills and how you've handled customer requests or complaints effectively.
Be Organised and Clear:Keep your application well-structured and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experiences. We appreciate a tidy presentation that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Grand Hotel Leicester!
How to prepare for a job interview at The Grand Hotel Leicester
✨Know Your Menu Inside Out
Make sure you’re familiar with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show that you’re genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you’ve trained or motivated staff, as this aligns perfectly with the responsibilities of a Food and Beverage Supervisor.
✨Practice Guest Engagement Scenarios
Think about common guest interactions and how you would handle them. Be ready to demonstrate your customer service skills, especially in dealing with complaints or requests, as this is crucial for the role.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage tasks and priorities in a busy environment. Share strategies you use to stay organised and ensure that everything runs smoothly, which is key for a supervisory position.
