At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences for our guests.
- Company: Join The Grand Hotel Leicester, part of a trusted global hospitality brand.
- Benefits: Enjoy career growth, on-the-job training, and exciting staff incentives.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Be the face of exceptional service and make lasting impressions on guests.
- Qualifications: Previous hospitality experience and excellent guest engagement skills required.
The predicted salary is between 22000 - 26000 € per year.
The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Supervisor with a passion for service excellence. You will report to the Assistant Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.
The Food and Beverage Supervisor will:
- Assist the food and beverage manager in building an effective team through effective leadership and setting the right example.
- Work with the F&B Managers to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work.
- Be highly courteous and give our guests a memorable service and lasting impression.
- Provide exceptional service by demonstrating full knowledge of our products and facilities.
- Ensure that the daily task list is completed effectively.
- Work collaboratively with your colleagues to deliver captivating experiences.
- Take initiative in accommodating our guests' needs in a resourceful manner.
- Assist the Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery.
- Deal with guest complaints by following the correct procedures.
- Positively promote sales awareness within the department and maximise sales opportunities.
To be successful in the role of Food and Beverage Supervisor, we require:
- Excellent guest engagement skills.
- Previous Hospitality Experience.
- Ability to demonstrate excellent customer service skills.
- Previous experience handling customer requests and complaints.
- Well organised, outgoing and service minded.
- The ability to communicate and organise yourself in line with different guest expectations.
- A good command of English is essential, a second language is advantageous.
Working with us provides the following benefits to you:
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- Staff incentives when you and the team perform.
Food & Beverage Supervisor employer: The Grand Hotel Leicester
The Grand Hotel Leicester by the Unlimited Collection is an exceptional employer that prioritises service excellence and employee development. With a strong focus on training and career growth, staff enjoy valuable on-the-job learning opportunities and incentives for outstanding performance, all within a supportive and inclusive work culture. Located in a vibrant area, this role offers the chance to create memorable experiences for guests while being part of a renowned hospitality brand with a global presence.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Grand Hotel Leicester and its values. This way, you can tailor your responses to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in hospitality and showcase your excellent guest engagement skills.
✨Tip Number 3
Show off your passion for service excellence! During the interview, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to creating memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you top of mind.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about providing memorable experiences for guests. Share any relevant stories or examples that highlight your passion for service excellence.
Tailor Your Application:Make sure to customise your CV and cover letter to match the Food & Beverage Supervisor role. Highlight your previous experience in hospitality and any specific skills that align with the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and check for any typos before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re genuinely interested in joining our team at The Grand Hotel Leicester!
How to prepare for a job interview at The Grand Hotel Leicester
✨Know Your Menu Inside Out
Make sure you’re familiar with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show that you’re genuinely interested in providing exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you’ve trained or motivated staff, as this role requires effective leadership to build a strong team.
✨Demonstrate Guest Engagement
Think of scenarios where you’ve gone above and beyond for guests. Be ready to share these stories during your interview to highlight your customer service skills and ability to create memorable experiences.
✨Prepare for Common Scenarios
Anticipate questions about handling guest complaints or difficult situations. Practise your responses to ensure you can demonstrate your problem-solving skills and resourcefulness effectively.
