At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences for our guests.
- Company: The Grand Hotel Leicester, part of the Unlimited Collection, known for excellence in hospitality.
- Benefits: Career growth opportunities, on-the-job training, and staff incentives for great performance.
- Other info: A fun, engaging work environment where your leadership can shine.
- Why this job: Join a vibrant team and make a real impact on guest satisfaction every day.
- Qualifications: Previous hospitality experience and excellent customer service skills are essential.
The predicted salary is between 24000 - 30000 € per year.
The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Supervisor with a passion for service excellence. You will report to the Assistant Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.
The Food and Beverage Supervisor will:
- Assist the food and beverage manager in building an effective team through effective leadership and setting the right example.
- Work with the F&B Managers to take responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work.
- Be highly courteous and give our guests a memorable service and lasting impression.
- Provide exceptional service by demonstrating full knowledge of our products and facilities.
- Ensure that the daily task list is completed effectively.
- Work collaboratively with your colleagues to deliver captivating experiences.
- Take initiative in accommodating our guests' needs in a resourceful manner.
- Assist the Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery.
- Deal with guest complaints by following the correct procedures.
- Positively promote sales awareness within the department and maximize sales opportunities.
To be successful in the role of Food and Beverage Supervisor, we require:
- Excellent guest engagement skills.
- Previous hospitality experience.
- Ability to demonstrate excellent customer service skills.
- Previous experience handling customer requests and complaints.
- Well organised, outgoing and service minded.
- The ability to communicate and organise yourself in line with different guest expectations.
- A good command of English is essential, a second language is advantageous.
Working with us provides the following benefits to you:
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- Staff incentives when you and the team perform.
Compensation: To be discussed.
Food & Beverage Supervisor in England employer: The Grand Hotel Leicester
The Grand Hotel Leicester by the Unlimited Collection is an exceptional employer that prioritises service excellence and employee development. With a strong focus on training and career progression, staff enjoy valuable on-the-job learning opportunities and incentives for outstanding performance, all within a vibrant and supportive work culture that values teamwork and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Food & Beverage Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Your charm and passion for service excellence will shine through and make you memorable.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest engagement and handling complaints. We recommend role-playing with a friend to boost your confidence and ensure you can showcase your customer service skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Food & Beverage Supervisor in England
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for providing excellent service shine through. We want to see how you can create memorable experiences for our guests, so share any relevant stories or examples that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for someone who can lead a team and handle guest complaints, so highlight your previous hospitality experience and leadership skills.
Be Courteous and Professional:Remember, first impressions count! Use a polite and professional tone throughout your application. We appreciate candidates who can communicate effectively, so make sure your written communication is clear and engaging.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Grand Hotel Leicester
✨Know Your Menu Inside Out
Make sure you’re familiar with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show that you’re genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or handled training in previous roles. Highlighting your ability to motivate and develop others will resonate well, especially since the role involves building an effective team.
✨Practice Handling Guest Complaints
Think of scenarios where you’ve dealt with difficult customers. Be ready to discuss how you resolved issues while maintaining a positive experience for the guest. This shows your problem-solving skills and commitment to service excellence.
✨Demonstrate Your Passion for Service
During the interview, convey your enthusiasm for providing memorable experiences. Share stories that illustrate your dedication to customer service and how you go above and beyond to meet guests' needs.
