At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in our renowned Lounge.
- Company: The Grand Hotel, a prestigious establishment in Eastbourne.
- Benefits: Full-time role with flexible hours and opportunities for growth.
- Other info: Dynamic environment with a focus on teamwork and excellence.
- Why this job: Join us to create unforgettable experiences for our guests every day.
- Qualifications: Supervisory experience and a passion for hospitality are essential.
The predicted salary is between 24000 - 30000 £ per year.
The Grand Hotel in Eastbourne are recruiting for an Assistant Lounge Manager to join our busy Lounge team. You will be responsible for the smooth running of the shift including serving our well-renowned Afternoon Tea and overseeing Room Service.
Key duties include:
- Assist in the absence of the Lounge Manager
- Lead and motivate the team to ensure that all daily duties are carried out
- Meeting and greeting guests, controlling the seating plan and taking orders in the lounge and room service
- Conduct team briefings and organise the team for daily business
- To assist in training of team members
- To be able to liaise with the kitchen team and other departments to ensure all information is communicated
- To provide the utmost in five-star service for our guests
This role is a full-time position, working 40hrs per week five days over seven, which will include evenings, weekends, bank holidays so flexibility is required.
Key skills for this role include:
- Possess a welcoming personality to make the Grand Hotel an experience to remember
- Have excellent English language skills, verbal and written
- Ability to multi-task and remain calm under pressure
- Physically fit as lifting and carrying is required
- Previous supervisory experience desired
- Would suit someone who has experience of working in Restaurant or Lounge
Assistant Lounge Manager in Eastbourne employer: The Grand Hotel, Eastbourne
The Grand Hotel in Eastbourne is an exceptional employer, offering a vibrant work culture that prioritises teamwork and excellence in service. With opportunities for personal and professional growth, employees are encouraged to develop their skills in a supportive environment while enjoying the unique charm of working in a prestigious hotel known for its five-star service. The flexibility of shifts and the chance to be part of a renowned establishment make it a rewarding place to build a career in hospitality.
Contact Details:
The Grand Hotel, Eastbourne Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Lounge Manager in Eastbourne
✨Tip Number 1
Get to know the venue! If you're eyeing up that Assistant Lounge Manager role, pop into The Grand Hotel for a coffee. Familiarise yourself with the vibe and the team – it’ll help you stand out when you chat with them.
✨Tip Number 2
Practice your people skills! Since this role is all about providing five-star service, brush up on your greeting and order-taking techniques. Maybe even role-play with a mate to get comfortable before the interview.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past where you've led a team or handled a busy shift. We want to see how you motivate others and keep things running smoothly under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Lounge Manager in Eastbourne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can bring that welcoming vibe to our Lounge team. Don’t be afraid to show us why you’re the perfect fit for the Grand Hotel.
Tailor Your Experience:Make sure to highlight any previous supervisory experience or roles in restaurants or lounges. We’re looking for someone who can lead and motivate a team, so give us examples of how you've done this in the past!
Be Clear and Concise:We love a well-structured application! Keep your language clear and to the point, especially when discussing your skills and experiences. Remember, we value excellent English language skills, so make every word count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at The Grand Hotel, Eastbourne
✨Know the Lounge Inside Out
Before your interview, make sure you’re familiar with The Grand Hotel's lounge offerings, especially their renowned Afternoon Tea. Research the menu and any special features they might have. This will show your genuine interest in the role and help you answer questions about how you would enhance the guest experience.
✨Showcase Your Leadership Skills
As an Assistant Lounge Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to conduct briefings and train new members, as this is crucial for the role.
✨Demonstrate Your Customer Service Expertise
Five-star service is key at The Grand Hotel. Think of specific instances where you’ve gone above and beyond for guests. Be ready to discuss how you would handle difficult situations or complaints, ensuring that you maintain a calm and welcoming demeanour under pressure.
✨Flexibility is Key
Since the role requires working evenings, weekends, and bank holidays, be prepared to discuss your availability. Show that you understand the demands of the hospitality industry and are willing to adapt your schedule to meet the needs of the team and guests.
