At a Glance
- Tasks: Serve drinks and create memorable experiences for guests in a vibrant setting.
- Company: Join The Grand Hotel, a stunning landmark blending classic charm with modern hospitality.
- Benefits: Enjoy competitive pay, discounts, free meals, and access to wellness support.
- Other info: Career development opportunities and regular team appreciation events await you!
- Why this job: Be part of a passionate team that values your contributions and fosters a sense of belonging.
- Qualifications: Bring a warm personality, customer service skills, and flexibility for shifts.
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Conference & Banqueting - Bar Assistant, Birmingham
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Client:
The Grand Hotel, Birmingham
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
16fda100abea
Job Views:
7
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
The Grand Ballroom is the jewel in our crown, and alongside our collection of meeting rooms, it offers a dynamic and exciting place to work. As Food and Beverage Assistant you will bring your personality and flair to provide a warm, friendly and generous service to our guests. The guest journey is paramount, so you\'ll know how to deliver fantastic experiences for our guests, time and time again.
£12.21 per hour plus service charge.
What the role involves
• Create and serve drinks as per customer requests and preferences
• Learn and follow all drinks specifications for a consistent guest experience
• To be knowledgeable on the menus, being able to answer any questions, and make recommendations
• Follow all steps of service, ensuring the focus remains guest-centric
• Set up the bar, including polishing glasses, making sure all prep is completed prior to service
• Complete opening and closing checklists
What you bring to the role
• Warm and genuine nature, someone who can make people feel at ease
• To be able to confidently, clearly and politely pass information to all guests
• Promote a positive attitude and display the ability to ‘make things happen’ to achieve or exceed anticipated results
• Highly customer-service oriented
• Due to the nature of the work, the ideal candidate would be fully flexible in their approach to work and be able to work shift patterns through weekdays and weekends
• Competitive colleague and friend & family rates for overnight stays at the hotel
• 50% employee discounts on food and beverage at hotel outlets
• Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities
• Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team
• Free meals on duty in our dining facilities
• Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support
• Rewards and recognition for living and breathing our company values
• Monthly employee recognition and rewards programme
• Regular team appreciation events, including regular employee parties throughout the year
• Career development opportunities – including access to apprenticeship programmes
• Use of Wagestream financial wellbeing platform, allowing instant access to your pay
• Uniform provided
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.
This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.
At The Grand Hotel Birmingham, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
#J-18808-LjbffrConference & Banqueting - Bar Assistant in Birmingham employer: The Grand Hotel Birmingham
The Grand Hotel Birmingham is an exceptional employer, offering a vibrant work culture where every team member is valued and appreciated. With competitive pay, extensive employee benefits including discounts on food and accommodation, and opportunities for career development, you will thrive in a supportive environment that prioritises guest experiences and personal growth. Join us in our iconic venue and be part of a passionate team dedicated to creating memorable moments for our guests.
Contact Details:
The Grand Hotel Birmingham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting - Bar Assistant in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Grand Hotel Birmingham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Grand Hotel Birmingham
Don't be shy about reaching out to The Grand Hotel Birmingham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Banqueting - Bar Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Grand Hotel Birmingham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Grand Hotel Birmingham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
