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- Tasks: Lead a team to create unforgettable events and manage high-profile bookings.
- Company: Join The Grand Hotel Birmingham, a vibrant hub for events and hospitality.
- Benefits: Earn £31,000 plus incentives, enjoy discounts, and free meals.
- Why this job: Make a real impact in event planning while developing your career.
- Qualifications: Experience in sales and events, with strong coaching and communication skills.
- Other info: Enjoy 31 days holiday, career development opportunities, and a supportive team culture.
The predicted salary is between 31000 - 43400 £ per year.
Help lead a team to turn enquiries into unforgettable events at The Grand Hotel Birmingham. As a Senior Conference & Events Sales Co-ordinator, you will play a key role in driving meeting and event enquiries from initial enquiry through to conversion. Senior to the Conference & Events Sales Coordinators, you will qualify leads, create tailored proposals, and convert business in line with the hotel’s demand calendar, while supporting the team to deliver consistently high standards. You’ll liaise closely with clients and internal stakeholders to ensure accuracy of details, deadlines are met, and handovers to operations are seamless — all while contributing to the achievement of the hotel’s commercial targets and budgets.
This is an exciting opportunity to work closely with the Conference & Events Sales Office & Reservations Manager and Assistant Conference & Events Sales Office Manager, supporting the oversight of the hotel’s commercial diary and helping to develop, coach and nurture the team. The role is predominantly office hours, working five days per week within the Sales and Reservations Team.
What The Role Involves
- Leading the conversion of meeting and event enquiries, managing high-value and high-profile bookings from enquiry to handover.
- Supporting the day-to-day operation of the Conference & Events Sales team, ensuring enquiries are managed effectively and in line with the hotel’s commercial strategy.
- Coaching and mentoring Conference & Events Sales Coordinators to deliver exceptional standards in selling, service, proposals and client communication.
- Managing enquiry distribution, diary management and rates to optimise revenue and maximise conversion.
- Building strong client and internal relationships to ensure seamless delivery and memorable events.
What You Can Bring To The Role
- Experience working in a Sales & Events office team and a fast-paced environment.
- The ability to coach, motivate and develop others in the team.
- Excellent selling and negotiation skills, with a passion for driving conversion.
- Organisation and attention to detail with experience of Opera or similar system.
- A warm, confident communication style with a genuine focus on guest experience.
Benefits
- £31,000 per annum - plus target based financial incentives to help your earning potential.
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family.
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location.
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- As a token of our loyalty, we will treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Inclusive multifaith prayer room accessible any time for all team members.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Take advantage of career development opportunities and apprenticeship programmes.
- Regular team appreciation events and monthly recognition programmes.
- Career development opportunities – including access to nationally recognised, funded apprenticeship programmes.
- 31 days holiday each year (increasing annually up to 33 days).
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
Senior Conference & Events Sales Coordinator in Birmingham employer: The Grand Hotel, Birmingham
Contact Detail:
The Grand Hotel, Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Conference & Events Sales Coordinator in Birmingham
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with The Grand Hotel Birmingham's offerings and unique selling points. This way, when you chat with potential clients, you can confidently highlight what makes us stand out.
✨Tip Number 2
Network like a pro! Attend industry events and connect with other professionals in the field. Building relationships can lead to referrals and opportunities that might not be advertised. Plus, it’s a great way to learn from others!
✨Tip Number 3
Practice your pitch! Whether it's on the phone or face-to-face, being able to articulate our services and how we can meet client needs is crucial. Role-play with a friend or colleague to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Grand Hotel Birmingham.
We think you need these skills to ace Senior Conference & Events Sales Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Conference & Events Sales Coordinator role. Highlight your relevant experience in sales and events, and show us how you can contribute to turning enquiries into unforgettable events at The Grand Hotel Birmingham.
Show Off Your Skills: We want to see your excellent selling and negotiation skills shine through! Use specific examples from your past experiences to demonstrate how you've successfully managed high-value bookings or coached a team to achieve exceptional standards.
Be Detail-Oriented: Attention to detail is key in this role. Make sure your application is free from typos and errors, and that it clearly outlines your organisational skills. We love candidates who can manage multiple tasks while keeping everything on track!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Grand Hotel Birmingham.
How to prepare for a job interview at The Grand Hotel, Birmingham
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Grand Hotel Birmingham and its offerings. Research their events, understand their target market, and be ready to discuss how your experience aligns with their needs. This shows genuine interest and helps you stand out.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully converted enquiries into bookings in the past. Highlight your negotiation skills and any strategies you've used to close deals. This is crucial for a role focused on driving conversions.
✨Demonstrate Team Leadership
Since this role involves coaching and mentoring, be ready to share your experiences in leading a team. Talk about how you’ve motivated others and contributed to a positive team environment. This will show that you can support and develop the Conference & Events Sales Coordinators effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s commercial strategy and how the Conference & Events Sales team collaborates with other departments. This not only demonstrates your interest but also gives you valuable insights into the role and the company culture.
