At a Glance
- Tasks: Lead a vibrant reception team and ensure every guest feels welcomed.
- Company: The Grand Hotel Birmingham, a prestigious establishment with a focus on guest experience.
- Benefits: Full-time hours, competitive pay, and a dynamic work environment.
- Other info: Flexible shifts with opportunities for career advancement.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 28103 - 34348 £ per year.
The Grand Hotel Birmingham is seeking a Reception Supervisor to support the Front Office Manager in daily operations.
You will welcome guests, help manage a busy reception team, and act as Duty Manager during shifts.
The role offers a full-time schedule of 40 hours across five days, including early and late shifts, with weekend work on a rota.
Key responsibilities include ensuring a warm welcome, leading the reception team, handling guest inquiries, and delivering the high standard of service
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Guest Experience Supervisor – Front Office in Birmingham employer: The Grand Hotel, Birmingham
The Grand Hotel Birmingham is an exceptional employer, offering a vibrant work culture that prioritises collaboration and professional growth. With competitive salaries and a range of employee benefits, including mentorship opportunities for team members, this role allows you to thrive in a prestigious environment while contributing to the success of high-profile events in a historic setting.
Contact Details:
The Grand Hotel, Birmingham Recruitment Team
