At a Glance
- Tasks: Ensure guest rooms are spotless and welcoming, delivering a Grand standard of cleanliness.
- Company: Join Birmingham’s iconic Grand Hotel, blending Victorian charm with modern hospitality.
- Benefits: Earn £12.80 per hour with flexible hours to fit your schedule.
- Other info: Enjoy a vibrant work environment in a historic setting.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Attention to detail and a friendly attitude are essential.
The predicted salary is between 26500 - 26500 € per year.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Have you the care and attention to detail to prepare our beautiful rooms to a Grand Standard? Our Housekeeping Assistants work within the “heart of the house” and bring their personality and flair to provide a warm and friendly service to our guests. The guest journey is paramount, so you'll know how to deliver a fantastic experience for our guests, time and time again, achieving Grand standards.
Role Details
- £12.80 per hour - flexible hours to suit your availability
- Shift patterns from 9-17.30pm weekdays and weekends inclusive 10-17.30pm
What the role involves
- To service guest bedrooms to The Grand Housekeeping standard, presenting immaculate beds, sparkling bathrooms and inviting corridors.
- To be accountable for an allocated section of bedrooms ensuring a high standard of cleanliness.
Housekeeping Assistant / Room Attendant employer: The Grand Hotel Birmingham Limited
At Birmingham’s Grand Hotel, we pride ourselves on being an exceptional employer that values each team member's contribution to our vibrant and diverse work culture. With flexible hours, competitive pay, and a commitment to employee growth, we offer a supportive environment where your attention to detail and passion for hospitality can truly shine. Join us in creating memorable experiences in a stunning Grade II* listed property, where every day brings new opportunities to excel and be part of a dedicated team.
Contact Detail:
The Grand Hotel Birmingham Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant / Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Birmingham’s Grand Hotel and soak in the vibe. Familiarising yourself with the place will help you feel more confident and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you meet the hiring team, let your unique flair shine through. They’re looking for someone who can bring warmth and friendliness to their guests, so don’t be shy about sharing your passion for hospitality.
✨Tip Number 3
Prepare for practical questions! Think about how you would handle specific situations in housekeeping. For example, how would you ensure a room meets the Grand standard? Being ready with examples will demonstrate your attention to detail and commitment to guest satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining our team at the Grand Hotel. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Housekeeping Assistant / Room Attendant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A touch of flair can make your application stand out and show us that you’re a great fit for our team.
Highlight Attention to Detail:As a Housekeeping Assistant, attention to detail is key. Make sure to mention any relevant experience where you've demonstrated this skill. Whether it’s making beds or cleaning bathrooms, we want to know how you ensure everything is up to Grand standards!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that excite you and how your skills align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our Grand team!
How to prepare for a job interview at The Grand Hotel Birmingham Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research Birmingham’s Grand Hotel. Familiarise yourself with its history, features, and services. This will not only show your genuine interest in the role but also help you answer questions about how you can contribute to maintaining the hotel's Grand standards.
✨Showcase Your Attention to Detail
As a Housekeeping Assistant, attention to detail is key. Be prepared to discuss specific examples from your past experiences where you demonstrated this skill. Whether it’s ensuring rooms are spotless or creating a welcoming atmosphere, highlight how your meticulous nature aligns with the hotel’s commitment to excellence.
✨Emphasise Team Spirit
The Grand Hotel values a sense of belonging and teamwork. During your interview, share instances where you’ve worked effectively within a team. Talk about how you support your colleagues and contribute to a positive work environment, as this will resonate well with their culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the hotel’s future plans. This shows that you’re not just interested in getting the job, but that you’re also keen on being part of their journey and contributing to the guest experience.
