People & Culture Assistant Manager in Birmingham

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

At The Grand Hotel Birmingham, our People & Culture team plays a central role in shaping the colleague experience from first interview through to development, recognition and progression. We are seeking a People & Culture Assistant Manager to support our 200 colleagues. This is a hands‑on role for someone who combines operational confidence with genuine care — someone who understands that culture is built through consistency, trust and daily leadership. This role involves working 40 hours per week, Monday to Friday based within the People & Culture Office at the hotel.

What You’ll Be Responsible For

• Supporting the delivery of our People & Culture strategy in partnership with the People & Culture Manager.
• Managing employee relations, performance matters and the colleague lifecycle with professionalism and discretion.
• Leading recruitment activity across the hotel and ensuring a seamless onboarding experience.
• Supporting payroll, time & attendance and compliance processes with accuracy and integrity.
• Championing engagement initiatives and building strong relationships across all departments.

What You’ll Bring

• Previous experience in a busy HR or People & Culture role (hospitality experience advantageous but not essential).
• Sound knowledge of employee relations and employment law.
• Confidence coaching managers and providing clear, practical guidance.
• Strong organisational skills with the ability to manage both planned priorities and reactive matters.
• A warm, approachable style and genuine passion for creating a positive workplace culture.

At The Grand Hotel Birmingham, we recognise that our people are the heart of our success. In return for your commitment and professionalism, we are proud to offer:

• £32,760 per annum
• Stays at The Grand or any De Vere property from £50 per night, with preferential rates for friends and family.
• 50% off food and drinks in Isaacs, Madeleine and across De Vere locations.
• Annual complimentary stay at The Grand or a De Vere property of your choice plus long service awards that increase year on year.
• 31 days holiday each year, increasing to 33 days with service, plus an additional paid day off for your birthday and a £20 Love2Shop voucher.
• Complimentary freshly prepared meals on duty, available twice daily.
• Monthly recognition programmes and regular team appreciation events.
• Employee referral scheme with financial rewards.
• Access to hundreds of retail, travel and leisure discounts through our Exclusively Yours benefits portal.
• 24/7 health and wellbeing support through Hospitality Action, including free counselling.
• Wagestream financial wellbeing platform, offering flexible access to earned pay.
• Inclusive multi-faith prayer room, accessible at any time.
• Company Life Assurance scheme for added peace of mind.

If you are ready to play a key role in shaping culture within one of Birmingham’s most iconic hotels, we would love to hear from you.