Maintenance Assistant in Birmingham

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV‑style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

As a multi-skilled Maintenance Assistant, you will work within the “heart of the house” and use your proficiency and flair to keep the iconic Grand Hotel to the high standard befitting such a landmark. Utilising your core skill sets of carpentry, plumbing, painting & decorating, you will support the maintenance department with all proactive and reactive upkeep of this beautiful property, including bedrooms and all public areas.

What the role will involve:

• Perform routine building maintenance duties, including plumbing, carpentry, minor electrical repairs, heating and ventilation system maintenance, and occasional painting and decorating to assist our dedicated P&D team.
• Promote inter-departmental working relationships, working closely with the Rooms Division & F&B teams.
• Welcome and respond to all colleague and guest requests for maintenance assistance in a timely manner with a can-do attitude.
• Diagnose and troubleshoot issues relevant to the maintenance department.
• Manage and complete PPM schedules alongside daily, weekly and monthly checklists using an internal compliance system.
• Operate machinery with care and caution and use chemical products correctly as trained.
• Shared pride and ownership of hotel security and compliance.

What you can bring to the role:

• Must have experience in a similar maintenance assistant role; experience in a hotel is beneficial but not essential.
• Painting and decorating skills are desirable.
• Promote a proactive and positive attitude and display the ability to ‘make things happen’ to achieve or exceed anticipated results.
• Strong organisational, time-management and communication skills.
• Be fully flexible in your approach to work and able to work shift patterns through weekdays and weekends inclusive.

Benefits:

• £27,894 per annum.
• Stay at the Grand Hotel or other De Veré properties for as little as £50, with special rates for friends and family.
• Get 50% off food and drinks when you dine in Isaacs or Madeleine or at any De Veré location.
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel and leisure activities.
• Earn extra cash through the employee referral scheme.
• Free, freshly cooked meals from our chefs, available twice a day across service periods.
• Take advantage of the Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Annual complimentary stay at The Grand Hotel or any De Veré property of your choice, plus additional monetary rewards for reaching long-service milestones, which increase year on year.
• An extra paid day off for your birthday, along with a £20 love-to-shop voucher.
• Inclusive multifaith prayer room accessible any time for all team members.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• Career development opportunities and apprenticeship programmes.
• Regular team appreciation events and monthly recognition programmes.
• 28 days holiday each year, increasing annually up to 33 days.
• Venue closure over the Christmas period, allowing you time off to enjoy the festive season.