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- Tasks: Lead a vibrant restaurant team, ensuring exceptional service and a lively atmosphere.
- Company: Join the iconic Grand Hotel Birmingham, blending history with modern hospitality.
- Benefits: Competitive salary, discounts, free meals, and career development opportunities.
- Why this job: Be part of a passionate team creating unforgettable dining experiences with great food and music.
- Qualifications: Experience in leading a high-quality restaurant or bar team with excellent guest relations.
- Other info: Enjoy 31 days holiday, flexible working, and a supportive work environment.
The predicted salary is between 32000 - 48000 £ per year.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Isaacs isn’t your average hotel restaurant - it’s a place where great food, great service, and great music meet. By day it’s a modern British brasserie with a French twist; by night, the lights drop, the tempo rises, and Downstairs at The Grand comes alive with live music, craft cocktails, and that unmistakable speakeasy cabaret buzz. We’re looking for a Restaurant Manager to join Isaacs at The Grand Hotel Birmingham, who can bring the best out of both spaces - someone who can glide through a busy breakfast service, charm guests over dinner, and lead the team confidently through a packed late-night music performance. If you’ve got natural charisma, a love of great food and great music, and the leadership style that makes people want to follow you, you’ll feel right at home at Isaacs.
What you’ll be doing:
- Leading the team with confidence, warmth, and a consistently welcoming presence.
- Overseeing seamless service across breakfast, lunch, dinner, room service, and the late-night music venue.
- Knowing our menus inside out and guiding guests with spot-on recommendations.
- Working closely with kitchen and bar colleagues to deliver smooth, standout service.
- Managing staffing, stock, and standards to keep everything running effortlessly.
What you’ll bring:
- Experience leading a high-quality restaurant or bar team.
- A natural ability to connect with guests and colleagues alike.
- Calm control during busy dining periods and lively late-night events.
- Confidence with booking systems, rotas, and stock management.
- Flexibility across evenings and weekends — and a genuine love for hospitality.
The Pay & Benefits:
- Salary: £40,000 per annum - plus gratuities and service charge to help your earning potential.
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family.
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location.
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- As a token of our gratitude for your loyalty, we’ll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Take advantage of career development opportunities and apprenticeship programmes.
- Regular team appreciation events and monthly recognition programmes.
- Career development opportunities – including access to nationally recognised, funded apprenticeship programmes.
- 31 days holiday each year (increasing annually up to 33 days).
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
- Venue closure over the Christmas period allowing you time off to enjoy the festive season!
Isaacs Restaurant Manager in Birmingham employer: The Grand Hotel Birmingham Limited
Contact Detail:
The Grand Hotel Birmingham Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Isaacs Restaurant Manager in Birmingham
✨Tip Number 1
Get to know the venue! Before your interview, pop into Isaacs or The Grand Hotel for a coffee. Familiarising yourself with the atmosphere and staff can give you a real edge when discussing how you’d fit in.
✨Tip Number 2
Show off your personality! When you meet the team, let your charisma shine through. Remember, they’re looking for someone who can connect with guests and lead the team, so be yourself and let your passion for hospitality come across.
✨Tip Number 3
Prepare to talk about your experience! Think of specific examples where you’ve led a team through busy service or handled tricky situations. This will show that you’ve got the calm control they need during those lively late-night events.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team culture, menu inspirations, or upcoming events at Isaacs. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Isaacs Restaurant Manager in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your love for great food and music.
Tailor Your Application: Make sure to tailor your application specifically for the Isaacs Restaurant Manager role. Highlight your relevant experience in leading teams and managing busy dining environments, as this will show us you’re the perfect fit for our vibrant atmosphere.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Remember, we’re looking for someone who can communicate effectively with both guests and colleagues!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Grand Hotel Birmingham.
How to prepare for a job interview at The Grand Hotel Birmingham Limited
✨Know the Menu Inside Out
Familiarise yourself with Isaacs' menu and the unique blend of British and French cuisine. Be ready to discuss your favourite dishes and how you would recommend them to guests, showcasing your passion for food and service.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a busy restaurant environment. Highlight your ability to maintain calm during peak times and how you motivate your team to deliver exceptional service.
✨Connect with the Vibe
Understand the atmosphere of Isaacs, especially during live music events. Be prepared to discuss how you would enhance the guest experience in both the brasserie and the late-night venue, showing your enthusiasm for great food and music.
✨Demonstrate Flexibility and Passion
Express your genuine love for hospitality and your willingness to work flexible hours, including evenings and weekends. Share stories that reflect your commitment to creating memorable experiences for guests and colleagues alike.
