At a Glance
- Tasks: Service guest bedrooms to a Grand standard, ensuring cleanliness and presentation.
- Company: Join Birmingham’s iconic Grand Hotel, a vibrant and welcoming workplace.
- Benefits: Earn £12.80 per hour, enjoy flexible hours, and exclusive discounts.
- Other info: Enjoy career development opportunities and regular team appreciation events.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Team player with strong organisational skills; experience is a plus but not essential.
The predicted salary is between 26500 - 26500 € per year.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Have you the care and attention to detail to prepare our beautiful rooms to a Grand Standard? Our Housekeeping Assistants work within the “heart of the house” and bring their personality and flair to provide a warm and friendly service to our guests. The guest journey is paramount, so you'll know how to deliver a fantastic experience for our guests, time and time again, achieving Grand standards.
Role Details
- £12.80 per hour - flexible hours to suit your availability
- Shift patterns from 9-17.30pm weekdays and weekends inclusive 10-17.30pm
What the role involves
- To service guest bedrooms to The Grand Housekeeping standard, presenting immaculate beds, sparkling bathrooms and inviting corridors.
- To be accountable for an allocated section of bedrooms ensuring a high standard of cleanliness & presentation is second nature.
- Be flexible to jump into any role within the housekeeping department when required.
- Contribute to creating a warm and welcoming environment for our guests and colleagues.
- Creating Memorable Guest Experiences.
What you will bring to the role
- Team player.
- Strong organisational and time management skills.
- Strong communication skills.
- Previous experience is desired but not essential, but be willing to learn.
- Be fully flexible to be able to work shift patterns weekdays between 9-17.30pm and weekends inclusive 10-17.30pm.
- BE Yourself!
Benefits
- £12.80 per hour - flexible hours to suit your availability
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family.
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location.
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods.
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
- We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
- Inclusive multifaith prayer room accessible any time for all team members.
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Take advantage of career development opportunities and apprenticeship programmes.
- Regular team appreciation events and monthly recognition programmes.
- Venue closure over the Christmas period allowing you time off to enjoy the festive season.
Housekeeping Assistant / Room Attendant in Birmingham employer: The Grand Hotel Birmingham Limited
At Birmingham’s Grand Hotel, we pride ourselves on being an exceptional employer that values each team member's contribution to creating memorable guest experiences. Our inclusive work culture fosters a sense of belonging, while our comprehensive benefits package, including flexible hours, generous discounts, and career development opportunities, ensures that you feel appreciated and supported in your role as a Housekeeping Assistant. Join us in a stunning Grade II* listed property where your attention to detail will shine, and enjoy the unique advantage of working in one of Birmingham's most iconic locations.
Contact Detail:
The Grand Hotel Birmingham Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant / Room Attendant in Birmingham
✨Tip Number 1
Get to know the Grand Hotel Birmingham! Familiarise yourself with its history, features, and values. When you walk into that interview, showing genuine enthusiasm for the hotel will set you apart from the crowd.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Assistant, you'll need to interact with guests and colleagues. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to deliver that warm, friendly service.
✨Tip Number 3
Be prepared to showcase your attention to detail. During the interview, think of examples where you've gone above and beyond in previous roles. This will demonstrate your commitment to achieving those Grand standards we all strive for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our passionate team at the Grand Hotel Birmingham. We can't wait to see your application!
We think you need these skills to ace Housekeeping Assistant / Room Attendant in Birmingham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to creating memorable experiences for our guests.
Tailor Your Application:Make sure to tailor your application to the Housekeeping Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like attention to detail and teamwork. This shows us you’ve done your homework and are genuinely interested in joining our team!
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and concise, focusing on the key points that showcase your suitability for the role. Avoid fluff and get straight to the good stuff – we want to know why you’d be a great fit for The Grand!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for at The Grand Hotel Birmingham.
How to prepare for a job interview at The Grand Hotel Birmingham Limited
✨Know the Grand Standard
Familiarise yourself with the Grand Hotel's standards and values. Understand what it means to provide a 'Grand Standard' experience for guests, as this will show your commitment to their expectations during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where you demonstrated strong attention to detail. Whether it's making beds or cleaning bathrooms, being able to articulate how you ensure cleanliness and presentation will impress the interviewers.
✨Emphasise Teamwork
As a Housekeeping Assistant, you'll be part of a team. Be ready to discuss how you've worked collaboratively in previous roles. Highlight your ability to jump into different roles when needed, showcasing your flexibility and team spirit.
✨Bring Your Personality
The Grand Hotel values personality and flair. Don’t shy away from showing your genuine self during the interview. Share your passion for hospitality and how you can contribute to creating memorable guest experiences with your unique touch.
