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- Tasks: Lead and manage events, ensuring seamless execution from start to finish.
- Company: Join the iconic Grand Hotel Birmingham, a blend of classic charm and modern service.
- Benefits: Competitive salary, Christmas off, discounts, and career development opportunities.
- Why this job: Be the key player in creating unforgettable experiences for guests and organisers.
- Qualifications: Experience in event management, strong communication, and team leadership skills.
- Other info: Dynamic work environment with flexible hours and a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings. This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Do you know what it takes to turn a good event into a great one? We’re looking for a Conference & Events Floor Manager to make sure every event at The Grand Hotel Birmingham runs seamlessly from start to finish – with every detail considered and delivered. From set-up to breakdown, you’ll run the floor, lead the team, keep everything moving in the right direction and be the point of contact organisers rely on when it matters most so they leave impressed and wanting to return. This is a full-time role that requires flexibility to work evenings, late nights and weekends, depending on the event schedule.
What you’ll do:
- Lead and motivate the floor team, setting the pace with confidence and positivity
- Oversee event set-up, delivery and breakdown according to the event plan
- Make sure function rooms are set to specification and ready on time
- Respond quickly and effectively to last-minute changes or operational issues
- Be the go-to contact for organisers during their event and gather feedback afterwards
- Assign tasks, manage rotas and make sure everyone sticks to the schedule
- Keep the team trained, engaged and delivering excellent guest service
- Act as the link between the floor and the Event Manager or wider hotel team
What you’ll bring:
- Previous experience as a Conference & Events Floor Manager in a hotel or conference/events setting
- Confident, clear communicator who can liaise with guests and colleagues at all levels
- A natural people person with a warm, approachable style and the ability to motivate a team
- Organised, calm under pressure and proactive – able to think on your feet and solve problems fast
- Flexibility to work evenings, late nights, weekends and holidays in line with the event schedule
If you’re ready to step up and take ownership of event delivery on the floor, apply today and join us at The Grand Hotel Birmingham as our next Events Floor Manager.
Benefits:
- Salary: £30,000 per annum - plus gratuities and service charge to help boost your earning potential
- Christmas off - We are closed between Monday 22nd December and Saturday 27th December!
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
- Enjoy discounts on retail, travel and leisure through an exclusive benefits portal
- Earn extra cash through our employee referral scheme
- Free, freshly cooked meals from our chefs, available twice a day across service periods
- Access 24/7 health and wellbeing support through Hospitality Action
- Access your pay whenever you need it using Wagestream
- Take advantage of career development opportunities and apprenticeship programmes
- Regular team appreciation events and monthly recognition programmes
- Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
Conference & Events Floor Manager in Birmingham employer: The Grand Hotel Birmingham Limited
Contact Detail:
The Grand Hotel Birmingham Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Floor Manager in Birmingham
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the conference and events sector. You never know who might have a lead on your dream job at The Grand Hotel.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your warm and approachable style shine through. Remember, they’re looking for someone who can motivate a team and create great experiences.
✨Tip Number 3
Be ready to think on your feet! In this role, things can change quickly, so practice how you’d handle last-minute issues or changes during an event. Being calm and organised under pressure will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining our passionate team at The Grand Hotel.
We think you need these skills to ace Conference & Events Floor Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for events shine through! We want to see that you genuinely care about creating amazing experiences for guests and colleagues alike.
Tailor Your CV: Make sure your CV highlights relevant experience in event management. We love seeing how you've led teams and handled challenges in past roles, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff – just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Grand Hotel Birmingham!
How to prepare for a job interview at The Grand Hotel Birmingham Limited
✨Know the Venue Inside Out
Before your interview, take some time to research Birmingham’s Grand Hotel. Familiarise yourself with its history, layout, and the types of events they host. This knowledge will not only impress the interviewers but also show that you’re genuinely interested in the role and the venue.
✨Showcase Your Leadership Skills
As a Conference & Events Floor Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your communication style and how you keep everyone engaged and on track.
✨Be Ready for Problem-Solving Scenarios
Expect questions about how you would handle last-minute changes or operational issues during an event. Think of specific instances where you’ve had to think on your feet and resolve problems quickly. This will demonstrate your ability to stay calm under pressure and your proactive approach.
✨Emphasise Your Guest Service Focus
The Grand Hotel values excellent guest service, so be prepared to discuss how you ensure a positive experience for guests. Share stories that illustrate your warm, approachable style and how you gather feedback to improve future events. This will show that you align with their commitment to creating memorable experiences.
