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- Tasks: Turn enquiries into unforgettable events and manage client relationships.
- Company: Join Birmingham's iconic Grand Hotel, blending history with modern hospitality.
- Benefits: Competitive salary, discounts on stays, meals, and exclusive perks.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Experience in events coordination and strong communication skills required.
- Other info: Enjoy career development opportunities and a supportive work environment.
The predicted salary is between 28227 - 28227 ÂŁ per year.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Conference and Events Sales Co-ordinator
Help turn enquiries into events that people remember long after. As a Conference & Events Sales Co-ordinator, you’ll be the first point of contact for meeting and event enquiries—qualifying leads, building proposals, and converting business in line with the demand calendar. You’ll liaise with clients and colleagues to make sure details are accurate, deadlines are met, and handovers to operations are seamless. The role is predominantly office hours, 5 days per week, in our Sales and Reservations Team.
What the job involves:
- Handle enquiries by phone, email and third-party sites; qualify, quote and follow up to convert
- Create proposals and detailed quotations aligned to the demand calendar and pricing strategy
- Confidently negotiate to win commercially viable business
- Arrange and host show rounds that “wow” and secure bookings
- Collate final details and produce function sheets/BEOs that are clear and accurate
- Lead pre‑event communication for high‑value/high‑profile bookings
- Hand over to operations smoothly and attend post‑event debriefs to capture feedback
- Keep the CRM and reports up to date (pipeline, tentative/definite status, conversion, pace)
What you will bring to the role:
- Experience in a Conference & Events Co-ordinator (or similar) role; hotel experience is a plus
- Strong written and verbal communication; confident with clients and internal stakeholders
- Organised, detail-driven and comfortable juggling multiple deadlines
- Commercial mindset—able to balance guest needs with revenue goals
- Proactive follow-through and a calm approach when it’s busy
If you’re a Conference & Events Co‑ordinator who enjoys winning business and getting the details right, apply now and help us deliver standout events.
The Pay & Benefits:
- Salary: ÂŁ28,227 per annum - plus gratuities and service charge to increase earning potential
- Stay at the Grand Hotel or other De Vere properties for as little as ÂŁ50, with special rates for friends and family
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
- Enjoy discounts on retail, travel and leisure through an exclusive benefits portal
- Earn extra cash through our employee referral scheme
- Free, freshly cooked meals from our chefs, available twice a day across service periods
- Access 24/7 health and wellbeing support through Hospitality Action
- Access your pay whenever you need it using Wagestream
- Take advantage of career development opportunities and apprenticeship programmes
- Regular team appreciation events and monthly recognition programmes
- Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
Conference and Events Sales Co-ordinator in Birmingham employer: The Grand Hotel Birmingham Limited
Contact Detail:
The Grand Hotel Birmingham Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Sales Co-ordinator in Birmingham
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Grand Hotel Birmingham's unique features and offerings. This way, when you chat with potential clients, you can confidently highlight what makes our space special and how it can cater to their event needs.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine your communication skills. Being articulate and persuasive will help you convert those enquiries into memorable events that guests will rave about.
✨Tip Number 3
Follow up like a pro! After initial contact, don’t just leave it hanging. A quick follow-up can make all the difference in securing that booking. Show your enthusiasm and commitment to making their event a success!
✨Tip Number 4
Utilise our website for applications! It’s the best way to stay updated on openings and get your application noticed. Plus, we love seeing candidates who are proactive about joining our team at the Grand Hotel Birmingham!
We think you need these skills to ace Conference and Events Sales Co-ordinator in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for events and hospitality shine through. We want to see that you genuinely care about creating memorable experiences for guests!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in conference and events coordination. We love seeing how your skills align with what we do at the Grand Hotel Birmingham.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, especially when it comes to your achievements and how they relate to the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at The Grand Hotel Birmingham Limited
✨Know the Venue Inside Out
Before your interview, take some time to research Birmingham’s Grand Hotel. Familiarise yourself with its history, features, and the services it offers. This will not only impress your interviewers but also help you understand how you can contribute to creating memorable events.
✨Showcase Your Communication Skills
As a Conference and Events Sales Co-ordinator, strong communication is key. Prepare examples of how you've successfully handled client enquiries or negotiated deals in the past. Be ready to demonstrate your ability to communicate clearly and confidently, both verbally and in writing.
✨Be Detail-Oriented
This role requires juggling multiple tasks and deadlines. Bring along a portfolio or examples of proposals and function sheets you've created in previous roles. Highlight your attention to detail and organisational skills during the interview to show that you can manage the demands of the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and commercial mindset. Think about scenarios where you had to balance guest needs with revenue goals. Practising your responses to these types of questions will help you feel more confident and articulate during the interview.