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- Tasks: Support the Bar Manager in delivering exceptional service and leading a motivated team.
- Company: Join Birmingham’s iconic Grand Hotel, known for its stylish and award-winning bar.
- Benefits: Competitive salary, discounts, free meals, and 31 days holiday plus more.
- Other info: Enjoy career development opportunities and a supportive work culture.
- Why this job: Be part of a vibrant team creating memorable experiences in a chic environment.
- Qualifications: Experience in a supervisory role and strong cocktail knowledge required.
The predicted salary is between 32136 - 32136 £ per year.
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century. The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom. We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Ready to take the next step in your bar career within one of Birmingham’s most talked-about hotel bars? Madeleine is a slice of Parisian chic in Birmingham — an award-winning hotel bar, recognised as Best Hotel Bar in Birmingham 2024/2025. A destination for elegant drinks, refined style and memorable guest experiences.
As Assistant Bar Manager you’ll support the Bar Manager in leading the day-to-day operation of the bar, ensuring exceptional standards of service, quality and presentation are delivered at all times. You will play a key role in creating a positive, motivated team environment, while ensuring every guest enjoys a memorable experience.
What you will be doing:
- Support the smooth and efficient running of the bar, ensuring consistently high standards of service
- Lead by example on the floor, delivering a warm, engaging and professional guest experience
- Support, coach and motivate the team to drive performance and guest satisfaction
- Assist with stock control, ordering and rota planning to support business needs
- Handle guest feedback with confidence, ensuring issues are resolved effectively
What you will bring:
- Previous experience in a supervisory or management role within a high-quality bar environment
- Strong cocktail knowledge and a passion for drinks and hospitality
- A confident and engaging leadership style, with the ability to motivate a team
- Excellent communication skills and the ability to build rapport with guests and colleagues
- A proactive, hands-on approach with the ability to work in a fast-paced environment
This is an exciting opportunity to be part of a stylish and award-winning bar, where creativity, personality and service excellence come together.
Benefits:
- £32,136 per annum - plus gratuities and service charge
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- Annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
- Extra paid day off for your birthday, along with a £20 love to shop voucher.
- Inclusive multifaith prayer room accessible any time for all team members
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Career development opportunities and apprenticeship programmes
- 31 days holiday each year (increasing annually up to 33 days)
- Company Life Assurance scheme, ensuring financial security for your loved ones.
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
Assistant Bar Manager - Madeleine Bar in Birmingham employer: The Grand Hotel Birmingham Limited
Contact Detail:
The Grand Hotel Birmingham Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Bar Manager - Madeleine Bar in Birmingham
✨Tip Number 1
Get to know the bar scene in Birmingham! Visit local bars, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great bar but also help you network with potential future colleagues.
✨Tip Number 2
Practice your cocktail skills at home! Experiment with different recipes and techniques. Being able to whip up a stunning drink on the spot can really impress during an interview or trial shift.
✨Tip Number 3
When you apply, make sure to highlight your leadership experience. Share specific examples of how you've motivated a team or handled guest feedback. We love to see that you can create a positive environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our award-winning team at Madeleine Bar.
We think you need these skills to ace Assistant Bar Manager - Madeleine Bar in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the bar and hospitality shine through. Share specific experiences that highlight your enthusiasm for creating memorable guest experiences, as this is what we value at StudySmarter.
Tailor Your Application: Make sure to customise your application to reflect the role of Assistant Bar Manager. Highlight your previous supervisory experience and any relevant cocktail knowledge, so we can see how you fit into our vibrant team at Madeleine.
Be Authentic: We appreciate genuine personalities! Don’t be afraid to let your unique style and voice come through in your application. This helps us get a sense of who you are and how you might contribute to our positive team environment.
Apply Through Our Website: For the best chance of joining our award-winning team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at The Grand Hotel Birmingham Limited
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss your favourite drinks, how they’re made, and any unique twists you might suggest for the bar. This shows your passion for the role and helps you stand out.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. This will demonstrate your confident and engaging leadership style that the hotel is looking for.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask thoughtful questions about the bar's culture and guest experience. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you handle guest feedback and resolve issues. Share specific examples where you turned a negative experience into a positive one, showcasing your proactive approach and commitment to guest satisfaction.