Reception Supervisor - Lead Front Desk & VIP Service in Birmingham

Reception Supervisor - Lead Front Desk & VIP Service in Birmingham

Birmingham Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front desk team and ensure exceptional guest experiences at a historic hotel.
  • Company: The Grand Hotel Birmingham, a stunning Grade II* listed property.
  • Benefits: Competitive salary, flexible shifts, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on guest satisfaction.
  • Why this job: Join a prestigious hotel and make every guest's stay unforgettable.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 31500 - 38500 £ per year.

The Grand Hotel Birmingham on Colmore Row is a historic, Grade II* listed property offering 185 bedrooms, a glamorous lounge, a French-flair brasserie and eight meeting rooms including a grand ballroom.

As Reception Supervisor, you’ll support the Front Office Manager in daily operations, ensuring every guest feels welcomed and cared for from arrival to departure.

This full-time role (40 hours/week) involves a mix of early and late shifts, with weekend rota coverage.

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Reception Supervisor - Lead Front Desk & VIP Service in Birmingham employer: The Grand Hotel Birmingham Limited

The Grand Hotel Birmingham is an exceptional employer, offering a vibrant work culture where hospitality and guest satisfaction are at the forefront. With opportunities for professional growth and development within a historic and prestigious setting, employees enjoy a supportive environment that values teamwork and excellence in service. The unique charm of working in a Grade II* listed property, combined with competitive benefits and a commitment to employee well-being, makes this an ideal place for those seeking a rewarding career in hospitality.

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Contact Details:

The Grand Hotel Birmingham Limited Recruitment Team

We think you need these skills to ace Reception Supervisor - Lead Front Desk & VIP Service in Birmingham

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Leadership Skills