Spa Manager

Spa Manager

Brighton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxurious spa and state-of-the-art gym on Brighton's stunning seafront.
  • Company: The Grand Hotel, an iconic venue celebrating 160 years of excellence.
  • Benefits: Competitive salary, wellness perks, and opportunities for career growth.
  • Why this job: Be part of a historic hotel and shape unforgettable guest experiences.
  • Qualifications: Experience in spa management and a passion for wellness.
  • Other info: Join a dynamic team in a beautifully refurbished environment.

The predicted salary is between 36000 - 60000 £ per year.

Come and write your Grand story on Brighton’s stunning seafront! To lead The Grand Hotel’s reinvigorated state of the art gym and luxurious Spa, we are looking for a Spa Manager.

The Grand Hotel, Brighton is an iconic hotel in a unique city. After celebrating the hotel’s 160th anniversary and completing a 16.2 million pound refurbishment in 2024, we’re not stopping there! 2025 will see the introduction of a state-of-the-art gym and luxurious spa to elevate the guest experience even further, which is due to be completed in Q2.

The Grand Brighton… we are the name drop everyone wants to make! We are the original palace by the sea. And if we’re not on your bucket list already, you should make some space on it. We’re at the centre of a thousand tales, the location of a million memories and a champion for all things Brighton & Hove. We are fizzing with anticipation and excitement for the next stage of our own journey.

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of.
  • Meals whilst on duty
  • Company bonus scheme
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • What Are We Looking For?

    We are looking for someone who an experienced Spa Manager with a proven track record in a comparable setting, with strong leadership skills to launch and oversee the Spa opening. The person will also be responsible for the financial management, team leadership, guest experience, and strategic planning & marketing for the Spa. It is a requirement to have a bachelor’s degree in Hospitality, Business Management, Spa Management or a related field or equivalent experience.

    Our story

    Set perfectly amidst the city, the iconic Brighton seafront, and the stunning backdrop of the South Downs, The Grand Brighton was officially opened on 21st July 1864 to great fanfare and celebrated as the original ‘Palace By The Sea’. The Grand is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 57 hotels across the UK & Ireland, with plans for major expansion over the years; there’s never been a more exciting time to join us!

    Why come join us?

    We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

    Spa Manager employer: The Grand Brighton

    The Grand Hotel, Brighton offers an exceptional work environment where creativity and passion for wellness thrive. With a focus on employee development and a commitment to maintaining a luxurious atmosphere, staff enjoy competitive benefits, a supportive culture, and the opportunity to be part of a historic establishment that is continuously evolving. Join us in shaping memorable experiences on Brighton's stunning seafront while advancing your career in the hospitality industry.
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    Contact Detail:

    The Grand Brighton Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Spa Manager

    Tip Number 1

    Network like a pro! Connect with people in the spa and wellness industry, especially those who work at The Grand Hotel. A friendly chat can open doors that a CV just can't.

    Tip Number 2

    Show off your passion! When you get that interview, let your enthusiasm for spa management shine through. Share your vision for creating a luxurious experience that matches the hotel's iconic status.

    Tip Number 3

    Research is key! Know the ins and outs of The Grand Hotel and its recent refurbishments. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

    Tip Number 4

    Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're serious about joining our amazing team at The Grand Hotel.

    We think you need these skills to ace Spa Manager

    Leadership Skills
    Customer Service Skills
    Spa Management
    Team Management
    Budget Management
    Marketing Skills
    Sales Skills
    Health and Safety Compliance
    Knowledge of Spa Treatments
    Communication Skills
    Problem-Solving Skills
    Attention to Detail
    Time Management
    Adaptability

    Some tips for your application 🫡

    Show Your Passion: When writing your application, let your enthusiasm for the spa and wellness industry shine through. We want to see how your passion aligns with our vision at The Grand Hotel!

    Tailor Your CV: Make sure your CV highlights relevant experience in spa management or hospitality. We love seeing how your unique skills can contribute to our luxurious environment.

    Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Share why you’re excited about this role and how you can lead our state-of-the-art gym and spa to new heights.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

    How to prepare for a job interview at The Grand Brighton

    Know Your Spa Inside Out

    Before the interview, make sure you’re familiar with The Grand Hotel's spa offerings and facilities. Research their services, treatments, and any unique features that set them apart. This will show your genuine interest and help you discuss how you can enhance their offerings.

    Showcase Your Leadership Skills

    As a Spa Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style, conflict resolution, and how you motivate staff. Be ready to discuss how you would foster a positive work environment at The Grand.

    Emphasise Customer Experience

    The spa industry thrives on customer satisfaction. Think about how you can improve guest experiences at The Grand. Prepare to share ideas on enhancing service quality, personalising treatments, and creating memorable moments for guests. This will demonstrate your commitment to excellence.

    Dress the Part

    First impressions matter, especially in a luxury setting like The Grand Hotel. Dress professionally and in a way that reflects the spa's brand. This not only shows respect for the interviewers but also gives them a glimpse of how you would represent the spa to guests.

    Spa Manager
    The Grand Brighton
    Location: Brighton
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