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- Tasks: Greet guests, ensure a welcoming experience, and provide local recommendations.
- Company: The Grand Brighton is a historic hotel known for its charm and vibrant atmosphere.
- Benefits: Enjoy special room rates, recognition schemes, meals on duty, and a supportive work culture.
- Why this job: Join a passionate team, celebrate achievements, and grow in a thriving hospitality environment.
- Qualifications: Must be courteous, organised, dependable, and eager to make a difference.
- Other info: Ongoing training and clear paths for progression available.
The predicted salary is between 28800 - 43200 £ per year.
The Grand Brighton is the original palace by the sea, located at the centre of a thousand tales and a champion for all things Brighton & Hove. As a face of the hotel, you will be a key contributor to the hotel's success, responsible for greeting all guests on arrival and ensuring that their experience is filled with excitement, making them feel welcome, comfortable, and at ease.
Some of the perks you could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme for being your fabulous self
- Meals whilst on duty
- Talent referral scheme: earn a bonus for recommending a friend
- Regular celebrations such as Thank You Week and Employee Awards Celebration
- Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
If you’re our ideal Receptionist, you will:
- Be passionate about making a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable and a reassuring influence for guests
The Grand Brighton was officially opened on 21st July 1864 and is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 55 hotels across the UK & Ireland, with plans for major expansion.
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. To thrive here, you need to enjoy working at pace, with support on tap, top-notch practical training, and clear progression.
Contact Detail:
The Grand Brighton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Receptionist
✨Tip Number 1
Familiarise yourself with The Grand Brighton's history and unique offerings. Being able to share interesting facts about the hotel and its location will not only impress during your interview but also show your genuine enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by engaging with guests in a friendly manner, even before the interview. If you have the chance to visit the hotel, take note of how staff interact with guests and mirror that positive energy.
✨Tip Number 3
Prepare to discuss your organisational skills and how you handle busy situations. Think of specific examples from your past experiences where you successfully managed multiple tasks or resolved guest issues efficiently.
✨Tip Number 4
Show your passion for Brighton & Hove by being ready to offer local recommendations. Research popular attractions, restaurants, and events in the area so you can demonstrate your knowledge and eagerness to enhance guests' experiences.
We think you need these skills to ace Senior Spa Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Senior Spa Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your eagerness to contribute to The Grand Brighton. Mention specific aspects of the hotel that excite you and how you can enhance the guest experience.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Include examples of how you've made guests feel welcome and comfortable, as well as any organisational skills that demonstrate your ability to manage a busy reception.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet friendly, reflecting the welcoming atmosphere of The Grand Brighton.
How to prepare for a job interview at The Grand Brighton
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Your Organisational Skills
As a Senior Spa Receptionist, you'll need top-notch organisational skills. Be prepared to discuss how you manage multiple tasks efficiently, perhaps by sharing a time when you successfully handled a busy shift or resolved scheduling conflicts.
✨Know the Local Area
Familiarise yourself with Brighton & Hove and be ready to offer local recommendations. This shows that you're not just a receptionist but a valuable resource for guests looking to explore the area.
✨Emphasise Teamwork and Dependability
Highlight your ability to work well within a team and your reliability. Share examples of how you've supported colleagues in the past and how you can contribute to a positive team environment at The Grand Brighton.
