The Grand Brighton, part of the Leonardo Hotels family, seeks a Duty Manager to lead daily hotel operations and guest experiences. You’ll supervise the team, support interviews, coach new starters, and collaborate with HR on staff engagement while upholding our service standards and brand values.
We’re looking for someone versatile who thrives in a fast-paced hospitality environment and can drive exceptional guest moments across the hotel.
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Hospitality Operations Lead: Guest Experience & Team Coach in Basingstoke employer: The Grand Brighton
The Grand Brighton, as part of Leonardo Hotels Limited Edition, is an exceptional employer that prioritises guest care and employee development. With a supportive team culture, ongoing training opportunities, and attractive benefits like special room rates across the Leonardo network, you will thrive in a warm and professional environment that values your contributions and fosters meaningful experiences for both guests and staff.