At a Glance
- Tasks: Answer calls, greet visitors, handle queries, and support the team with admin tasks.
- Company: Join a family-run healthcare business that values diversity and teamwork.
- Benefits: Enjoy discounts, flexible pay, free counselling, and career progression opportunities.
- Other info: Dynamic workplace with recognition awards and seasonal events.
- Why this job: Make a positive impact in a caring environment while developing your skills.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 12.87 - 12.87 £ per hour.
- Receptionist - Harbour Healthcare
- The Granby Care Home -Granby Road, Harrogate, North Yorkshire, HG1 4SR
- Full Time - 35h/week
- 3 shifts one week, then 4the next week includingalternate weekends
Are you ambitious? Do you want something else? Are you looking for new energy?
We are on the hunt in Harrogatefor a full time experienced Receptionist.
Duties and responsibilities are,
- Answering Telephone, Redirecting Calls, Handling Queries, and Taking Messages
- Answering door and greeting visitors
- Opening and Distribution of Incoming Mail
- Placing Invoices into Envelopes ready for Posting
- Franking Mail
- Other Admin Functions as Required
- Occasional Trips to Post Office
- Making Beverages for the Team
Who are Harbour Healthcare?
We are a Family run business with 41Care Homes across the UK and are growing year by year.
Inclusion is how we unleash the power of diversity.
We strive to foster belonging and empowerment at work.
Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.
Having family traditions at heart we don't see ourselves as corporate, we believe results come through our nurtured people, and the quality of care we provide.
We are Inclusive!
We are Caring!
We have Integrity!
We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are, -
- Seeing the possibilities to make positive difference.
- Valuing and celebrating individuality and diversity.
- Supporting rights, needs, choices and dreams.
- Being responsible, sustainable, and innovative in our work.
If you do share our values and care, we want you!
What are the Tangible benefits for working for Harbour?
- Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
- Flex Earn - Earned wage access.
• FREE face-to-face counselling, for you and your family!
- Staff recognition award ceremonies
- £30 voucher available every month for the nominated 'Employee of the month'
- Opportunities for training and career progression
- Salary Sacrifice Pension scheme
- Blue Light Card - up to 50% discount across 100's of retailers
- Access to a FREE eye test and discounted glasses
- Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal
- FREE meditationseries
- FREE wellbeing podcasts & live virtual events
- FREE mental health support programmes
- FREE workout plans
- FREE Live digital gym classes
- FREE mindset and wellbeing series
- Seasonal Company events, competitions and incentives
- Refer a friend scheme - earn up to £250 when referring a friend to work for Harbour Healthcare
- On-site parking
We will give you all the training and support you need, such as obtaining a qualification in health and social care and opportunities for promotion and career growth.
Harbour Healthcare have won many accolades and awards over the years from carehome. co. uk Top 20 Awards, now for the 5th year running as well as Disability Confident Committed.
Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.
- #INDMP
- #J-18808-Ljbffr
Receptionist in Harrogate employer: The Granby
Harbour Healthcare is an exceptional employer located in Harrogate, offering a supportive and inclusive work environment where every Care Assistant is valued as a superhero. With flexible working patterns, tailored training opportunities, and a range of fantastic benefits including discounts, mental health support, and career progression, we ensure our employees find real job satisfaction while making a meaningful impact in the lives of our residents. Join us to be part of a family-run business that prioritises dignity, respect, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Harrogate
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Granby. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Granby before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Harrogate
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Granby:Your cover letter is your chance to shine! Tell us why you want to work at The Granby specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Granby!
How to prepare for a job interview at The Granby
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
