Project Coordinator - Building Solutions Division (Property Repairs) in Northampton

Role Purpose:

To coordinate your assigned projects, focusing on planning and ensuring everything runs smoothly to help improve project outcomes and support company profits.

Responsibilities:

• Liaise with direct trades/contractors to book works, arrange materials, and answer job queries. Escalate queries and issues to appropriate management as required.
• Purchase materials and hire plant for approved works, conducting a price comparison appropriate to the value of the item(s) being purchased.
• Manage the hiring and off hiring of all plant, including management of the communication between the hire firm and site, and ensuring equipment is received and returned as planned.
• Reconcile actual costs against estimated costs.
• Ensure the customer is updated every 5 days throughout the process.
• Provide a cost saving approach when ordering materials, authorising contractors and allocating work throughout the process.
• Communicate clearly and effectively with Network Contractors ensuring all jobs on the Network are managed correctly while maintaining, developing and creating sustained relationships with Network Contractors.
• Provide a detailed and accurate validation on every job.
• Ensure excellence in file handling including notes with every telephone and email communication to ensure files can be easily reviewed and understood, ensuring workflows and reminders are updated. Moreover, all documents are labelled accurately.
• Manage the customer, client and claimant’s experience throughout the repair process.
• Review and create Risk Assessments.
• Conduct end of day checks with trades and where necessary, communicate/escalate issues to the appropriate site manager or member of management.
• Raise and issue purchase orders to suppliers and contractors.
• Identify and refer variation orders and refer any additional costs to line manager.
• Arrange Emergency Call Out’s where required.
• Responsibility to invoice repair jobs and send to clients with correct documentation.

Requirements:

• Construction background with some office-based experience dealing with clients/suppliers over the phone and via email.
• Construction management qualification - desirable.
• Proven experience in a project coordination or operations role, ideally within repairs, maintenance, or construction (Preferred).
• Ability to work in a fast-paced environment.
• Strong organisational skills and ability to juggle multiple priorities.
• Excellent communication and interpersonal abilities.
• Sound knowledge of health and safety regulations and documentation.
• A proactive, problem-solving mindset with attention to detail.

HOURS OF WORK: 8:45am - 5:00pm Monday to Friday with 45 min Lunch. Office based. Following probation hybrid working offered (2 days WFH).

STARTING SALARY: Competitive basic plus take home £200 per month bonus (team target).

HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday.

BENEFITS:

• Monthly bonus (£200 take home a month based on team target).
• Excellent progression.
• Company pension which increases with time served.
• An industry leading maternity policy.
• £500 wellbeing payment at annual review.
• Loyalty bonus at milestone years.
• Support to continue training and paid for professional qualifications.
• Access to a Rising Stars programme and equal support for mental and physical wellbeing.