At a Glance
- Tasks: Manage client cases and ensure successful claim resolutions in a supportive team environment.
- Company: Join a forward-thinking insurance firm that values professional growth and development.
- Benefits: Enjoy a competitive salary, bonuses, remote work options, and extensive training support.
- Other info: Access to a Rising Stars programme and excellent wellbeing support.
- Why this job: Make a real difference in clients' lives while advancing your career in a dynamic industry.
- Qualifications: Experience in claims handling, strong negotiation skills, and a passion for career progression.
Our client is looking for a professional with claim handling experience (ideally from the insurance sector) to join their team and manage their own clients' cases. This firm is very supportive of professional development and will support professional qualifications should you wish to pursue. This firm also has a rising stars academy you can access to progress into leadership roles should you want progression into management.
Duties will involve the following:
- Looking after a range of cases, working alongside other teams to ensure cases are completed successfully.
- Communicating facts on all building solutions relating to claims. Ensuring you have full facts on each case prior to communication with clients.
- Examining documentation to ensure we are in full possession of the facts
- Liaising with our Surveyor or Civil Engineer who has attended site or analysed the documentation and images provided.
- Understand the works in process and state of progress with the claim and works carried out.
- Ensure the customer is updated throughout the repair process.
- Manage the customer, client, and claimant's experience throughout the repair process.
- Working alongside the building solutions team to managing the jobs from start to completion and dealing with any issues
- Entering into discussions with the claimant in order to settle the claim
- Ensuring you keep the internal system up to date and communicate any issues internally
This firm understands the importance of valuing those that join them and offering the chance to take industry qualifications and be supported by training..
PERSON SPECIFICATION:
- Experience working within the claims/insurance/property repairs sectors
- Claims handling experience
- Strong negotiation skills
- Ability to work to deadlines
- Personable and approachable
- Looking for a career, further training & progression
- Ability to communicate effectively on all levels
- Excellent attention to detail
- Analytical
- IT literate and able to pick up new systems
- Ability to work on own initiative and manage own workload as well as add real value to the team
HOURS OF WORK: 8:45-5:00pm Monday to Friday with 45 min Lunch
HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday.
BENEFITS:
- Take home bonus of £200 per month - based on team targets
- Two days wfh following probation
- Excellent progression.
- Company pension which increases with time served
- An industry leading maternity policy
- £500 wellbeing payment at annual review
- Loyalty bonus at milestone years
- Support to continue training and paid for professional qualifications
- Access to a Rising Stars programme and equal support for mental and physical wellbeing.
HEATH & Safety: No current issues to report on site
Claims Handler - insurance/construction - hybrid following probation in Northampton employer: The Graduate
As an Intervention Claims Handler, you will thrive in a dynamic environment where your voice matters and your contributions can lead to meaningful change. The company prioritises employee development through funded professional qualifications and fosters a collaborative work culture that celebrates teamwork and shared success. Located in a sector ripe for innovation, this firm not only values hard work but also ensures that employees enjoy their journey, making it an exceptional place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler - insurance/construction - hybrid following probation in Northampton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like The Graduate). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like The Graduate. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler - insurance/construction - hybrid following probation in Northampton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at The Graduate.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at The Graduate. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at The Graduate
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at The Graduate to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at The Graduate, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding The Graduate's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
