At a Glance
- Tasks: Manage client cases and ensure successful claim resolutions while collaborating with various teams.
- Company: Supportive firm focused on professional development and career growth.
- Benefits: Hybrid work model, professional qualifications support, and a dynamic team environment.
- Other info: Join a rising stars academy for excellent career advancement opportunities.
- Why this job: Make a real difference in clients' lives while developing your skills in a thriving industry.
- Qualifications: Experience in claims handling/management and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Our client is looking for a professional with claim handling/management experience to join their team and manage their own clients' cases. This firm is very supportive of professional development and will support professional qualifications should you wish to pursue.
Duties will involve the following:
- Looking after a range of cases, working alongside other teams to ensure cases are completed successfully.
- Communicating facts on all building solutions relating to claims.
- Ensuring you have full facts on each case prior to communication with clients.
- Examining documentation to ensure we are in full possession of the facts.
- Liaising with our Surveyor or Civil Engineer who has attended site or analysed the documentation and images provided.
- Understanding the works in process and state of progress with the claim and works carried out.
- Ensuring the customer is updated throughout the repair process.
- Managing the customer, client, and claimant’s experience throughout the repair process.
- Working alongside the building solutions team to manage the jobs from start to completion and dealing with any issues.
- Entering into discussions with the claimant in order to settle the claim.
- Ensuring you keep the internal system up to date and communicate any issues internally.
This company has a rising stars academy and has promoted many of their talent.
Claims Handling/management opportunity - hybrid following probation employer: The Graduate
This company is an excellent employer, offering a supportive work culture that prioritises professional development and career growth. With a focus on teamwork and collaboration, employees are encouraged to pursue professional qualifications and benefit from the Rising Stars Academy, which has successfully promoted many of its talented staff. Located in a dynamic environment, this role provides meaningful opportunities to manage client cases while ensuring a positive experience throughout the claims process.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handling/management opportunity - hybrid following probation
✨Tip Number 1
Network like a pro! Reach out to your connections in the claims handling field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and their approach to claims management. Show them you understand their values and how you can contribute to their supportive environment.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with clients and claimants, being able to convey information clearly and confidently is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that claims management role, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Claims Handling/management opportunity - hybrid following probation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your claims handling experience and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims management and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:Since this role involves liaising with clients and other teams, make sure your application reflects your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture!
How to prepare for a job interview at The Graduate
✨Know Your Claims Inside Out
Before the interview, brush up on your claims handling experience. Be ready to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This shows you’re not just familiar with the process but also have hands-on experience.
✨Communicate Clearly and Confidently
Since the role involves a lot of communication with clients and teams, practice articulating your thoughts clearly. Use examples from your past roles to demonstrate how you’ve effectively communicated complex information to clients or colleagues.
✨Show Enthusiasm for Professional Development
This firm values professional growth, so express your eagerness to pursue further qualifications. Mention any relevant courses or certifications you’re interested in, and how they can enhance your ability to manage claims effectively.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the claims process, team dynamics, or the support provided for professional development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
