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- Tasks: Build and manage strong relationships with clients while delivering high-quality service.
- Company: Join a dynamic organisation focused on workforce development and client success.
- Benefits: Home-based work, ongoing training, and opportunities for professional growth.
- Why this job: Be a trusted partner, making a real impact in the workforce development sector.
- Qualifications: Experience in relationship management and knowledge of training systems preferred.
- Other info: Enjoy regional travel and collaborate with diverse stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a Client Relationship Manager to build, manage and develop strong relationships with a portfolio of regional organisations. You’ll act as a trusted partner and ambassador, working collaboratively with clients, internal teams and external stakeholders to deliver value, improve outcomes and support long-term skills development across the sector.
As a Client Relationship Manager, you will:
- Act as the primary point of contact for a portfolio of clients, building strong and effective working relationships.
- Deliver high-quality relationship management and customer service, ensuring clients view the organisation as a trusted strategic partner.
- Support clients to identify, plan and deliver training and development solutions aligned to their business needs.
- Promote apprenticeships and other new entrant pathways as part of sustainable workforce planning.
- Support the delivery of regional programmes, projects and initiatives.
- Identify and escalate commercial or development opportunities in line with agreed processes.
- Gather and share labour market intelligence to support client and organisational planning.
- Engage with training providers and external stakeholders to identify opportunities for collaboration.
- Travel regularly across the region, including occasional overnight stays.
Knowledge or experience of training, competence or workforce development systems. Home-based working with regional travel. Ongoing training, development and CPD.
Client Relationship Manager (Pensions & in London employer: The Graduate Project
Contact Detail:
The Graduate Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Pensions & in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and how you can deliver value as a trusted partner. This will help you stand out as someone who’s genuinely interested in making a difference.
✨Tip Number 3
Showcase your relationship management skills during interviews. Share specific examples of how you've built strong client relationships in the past, and how you’ve supported clients in achieving their goals.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make an impact. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Client Relationship Manager (Pensions & in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in building relationships and managing client portfolios, as well as any relevant skills in CRM systems and Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for relationship management and how you can deliver value to our clients. Be sure to mention specific examples of how you've supported clients in the past.
Showcase Your Skills: Don’t forget to highlight your knowledge of training and workforce development systems. We want to see how your skills align with our mission to improve outcomes and support long-term skills development across the sector.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Graduate Project
✨Know Your Clients
Before the interview, research the organisations you’ll be working with. Understand their needs and challenges in the pensions sector. This will help you demonstrate how you can build strong relationships and act as a trusted partner.
✨Showcase Your CRM Skills
Be prepared to discuss your experience with CRM systems and management information systems. Highlight specific examples of how you've used these tools to enhance client relationships and improve service delivery.
✨Demonstrate Collaborative Spirit
Since the role involves working with internal teams and external stakeholders, think of examples where you successfully collaborated on projects. Share how you’ve engaged with others to deliver value and support long-term development.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific client situations or challenges. Prepare scenarios that showcase your problem-solving skills and ability to identify commercial opportunities while maintaining strong client relationships.
