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- Tasks: Develop donor journeys and enhance supporter engagement for a global non-profit.
- Company: Join a fantastic global non-profit dedicated to meaningful fundraising and engagement initiatives.
- Benefits: Enjoy remote work, flexible hours, paid volunteer days, and life assurance cover.
- Why this job: Make a real impact while collaborating with passionate individuals in the charity sector.
- Qualifications: Experience in donor journey planning and multi-channel fundraising is essential.
- Other info: This is a permanent, full-time role with occasional travel to Cambridge or London.
The predicted salary is between 28800 - 48000 £ per year.
We’re working with a fantastic global non-profit organisation that is dedicated to making a meaningful impact through its fundraising and engagement initiatives. We’re looking for a Senior Donor Journey Officer to play a key role in maximising supporter engagement and retention, helping to drive their fundraising strategy forward.
Reporting to the Head of Supporter Care and Development, this role will focus on developing and implementing supporter journeys that enhance engagement across multiple channels, supporting the organisation’s mission to create meaningful, long-term change.
If you have experience in individual giving, donor journey planning, and multi-channel fundraising campaigns, this could be the perfect role for you!
As a Senior Donor Journey Officer, you will:- Develop and implement effective donor journeys to enhance supporter engagement and retention.
- Manage and optimise multi-channel supporter experiences to increase fundraising rates and donor value.
- Collaborate with the Communications team to ensure content and campaigns align with supporter engagement strategies.
- Analyse data and campaign performance, making recommendations to improve donor experiences and fundraising outcomes.
- Contribute to the organisation’s growth strategy, ensuring a positive and impactful supporter experience.
- Proven experience in individual giving donor journey planning and implementation.
- Experience supporting or managing retention campaigns.
- Strong knowledge of multi-channel supporter experiences, increasing engagement and fundraising performance.
- Ability to analyse data, report on trends, and make strategic recommendations to improve donor journeys and fundraising success.
- A passion for the charity and non-profit sector with a focus on supporter engagement.
- Permanent, full-time role
- Remote working (UK-based) – occasional travel to Cambridge or London
- Flexible working policy
- Paid charity volunteer days
- Employee Assistance Programme
- Life assurance cover
- Employer pension contribution up to 5%
Donor Relations Coordinator employer: The Graduate Project
Contact Detail:
The Graduate Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Donor Relations Coordinator
✨Tip Number 1
Network with professionals in the non-profit sector, especially those involved in donor relations. Attend relevant events or webinars to connect with potential colleagues and learn more about the latest trends in donor engagement.
✨Tip Number 2
Familiarise yourself with the specific fundraising strategies and campaigns of the organisation you're applying to. Understanding their approach will help you tailor your discussions during interviews and demonstrate your genuine interest in their mission.
✨Tip Number 3
Prepare to discuss your experience with data analysis and how it has influenced your previous donor journey planning. Be ready to share specific examples of how you've used data to enhance supporter engagement and retention.
✨Tip Number 4
Showcase your passion for the charity sector by staying updated on current trends and challenges in fundraising. This knowledge will not only impress interviewers but also help you articulate how you can contribute to their growth strategy.
We think you need these skills to ace Donor Relations Coordinator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Donor Relations Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect your experience in individual giving, donor journey planning, and multi-channel fundraising campaigns. Use specific examples that demonstrate your achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the charity and non-profit sector. Mention how your skills align with the organisation's mission and goals.
Highlight Data Analysis Skills: Since the role involves analysing data and making strategic recommendations, be sure to include any relevant experience you have with data analysis. Provide examples of how you've used data to improve donor journeys or fundraising outcomes.
How to prepare for a job interview at The Graduate Project
✨Show Your Passion for the Cause
Make sure to express your genuine enthusiasm for the non-profit sector and the organisation's mission. Share personal stories or experiences that highlight why you care about donor engagement and how it aligns with your values.
✨Demonstrate Your Experience with Donor Journeys
Prepare specific examples of past projects where you developed and implemented donor journeys. Discuss the strategies you used, the challenges you faced, and the outcomes achieved to showcase your expertise in this area.
✨Highlight Your Analytical Skills
Be ready to discuss how you've used data to inform your decisions in previous roles. Provide examples of how you've analysed campaign performance and made recommendations that led to improved donor experiences and fundraising results.
✨Collaborate Effectively
Since the role involves working closely with the Communications team, be prepared to talk about your experience in cross-departmental collaboration. Share examples of how you've successfully worked with others to align content and campaigns with supporter engagement strategies.
