Retail Store Manager in City of London

Hi 👋

We’re working with a well established organisation operating within the retail sector, who are looking to appoint an experienced Store Manager to lead the day to day operations of a busy store environment.

This is a hands-on leadership role with full responsibility for store performance, team management, customer experience, and operational standards. The successful candidate will be confident running a store autonomously while working closely with senior stakeholders to deliver commercial and service objectives.

💥 As Store Manager, you will:

• Take full responsibility for the day-to-day running of the store, ensuring smooth and efficient operations
• Lead, manage and motivate the store team, including recruitment, training, performance management and rota planning
• Ensure high standards of customer service are consistently delivered
• Manage stock control, ordering, merchandising and visual presentation
• Oversee cash handling, tills, banking and compliance with financial procedures
• Ensure health & safety, security and operational policies are followed at all times
• Monitor store performance against targets and identify opportunities for improvement
• Act as the main point of contact for internal stakeholders and external suppliers

💥 What we’re looking for:

• Proven experience in a Store Manager or equivalent retail management role
• Strong people management and leadership capability
• Confident managing store operations, stock, cash handling and compliance
• Commercially aware with the ability to drive performance and standards
• Excellent communication and organisational skills
• Comfortable working in a fast-paced, customer-facing environment
• Hands-on, accountable and solutions-focused approach