At a Glance
- Tasks: Lead a small team and manage membership operations while enhancing member experience.
- Company: Established membership organisation in the heart of London with a supportive culture.
- Benefits: £40,000 salary, hybrid work model, and potential for permanent position.
- Other info: Join a collaborative team in a dynamic central London location.
- Why this job: Step into a leadership role and make a real impact on member engagement.
- Qualifications: Experience in membership organisations and team leadership skills required.
The predicted salary is between 40000 - 40000 £ per year.
About the Job
Our client is a well established membership organisation based in the City of London, looking to appoint a Membership Supervisor on an initial 6 month contract. This is a fantastic opportunity for someone with strong membership experience to step into a leadership role, supporting day to day operations and overseeing a small team.
As a Membership Supervisor, you will:
- Oversee the day to day running of the membership function
- Manage and support a small team, providing guidance and coaching
- Lead on membership renewals and retention activity
- Act as a key point of contact for member queries and escalations
- Ensure accurate data management across CRM and membership systems
- Work closely with internal teams to improve member experience and processes
What we’re looking for:
- Previous experience within a membership organisation or regulator
- Experience supervising or leading a team
- Strong understanding of membership renewals and engagement
- Confident managing stakeholder relationships and handling escalations
- Excellent organisational skills and attention to detail
- Comfortable using CRM systems and working with data
What we offer:
- £40,000 salary
- Hybrid working with 2 days in the office
- Opportunity to secure a permanent position
- Collaborative and supportive team environment
- Central London location
Membership Manager in City of London employer: The Graduate Project
Our client is an esteemed membership organisation located in the vibrant City of London, offering a dynamic and collaborative work environment. With a strong focus on employee development, this role provides the opportunity to lead a dedicated team while enjoying the benefits of hybrid working. The organisation values its members and staff alike, ensuring a supportive culture that fosters growth and engagement.
