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- Tasks: Manage Fitness to Practise investigations and ensure cases progress efficiently.
- Company: Join a leading professional regulator dedicated to public protection and professional standards.
- Benefits: Enjoy hybrid working, competitive pay, and valuable experience in the regulatory sector.
- Why this job: Make a real impact while working in a supportive and collaborative team environment.
- Qualifications: Previous case management or regulatory experience is essential; strong communication and analytical skills required.
- Other info: This is an ongoing temporary position with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our client, a leading professional regulator, is seeking a Case Manager to join their Fitness to Practise (FtP) team on an ongoing temporary basis. This is an excellent opportunity to play a key role in protecting the public and maintaining professional standards within a respected organisation.
As a Case Manager, you will manage a caseload of Fitness to Practise investigations, ensuring each case is progressed efficiently, fairly, and in line with regulatory requirements.
Key Responsibilities
- Manage a portfolio of FtP cases from initial assessment through to resolution.
- Gather, analyse, and assess evidence to support decision-making.
- Liaise with complainants, registrants, witnesses, and legal professionals.
- Draft clear, accurate correspondence, reports, and case summaries.
- Monitor and progress cases in line with agreed timescales and regulatory standards.
- Contribute to the continuous improvement of case management processes.
Person Specification
- Previous experience of case management, investigations, or regulatory processes.
- Strong analytical and decision-making skills.
- Excellent written and verbal communication skills.
- Ability to manage competing priorities and meet deadlines.
- Strong organisational skills and attention to detail.
- Ability to handle sensitive information with discretion.
- Experience in a regulator, membership body, or public sector organisation.
- Understanding of Fitness to Practise or complaints handling procedures.
What’s on Offer
- An ongoing temporary position with a respected regulator.
- Hybrid working – 1–2 days per week in the office.
- Competitive pay rate.
- Valuable experience in the regulatory sector.
- Supportive and collaborative team environment.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Customer Service and Legal
Industries
- Public Health
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Case Manager employer: The Graduate Project
Contact Detail:
The Graduate Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Manager
✨Tip Number 1
Familiarise yourself with the Fitness to Practise (FtP) processes and regulations. Understanding the specific requirements and standards expected in this role will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the regulatory sector. Attend relevant events or join online forums where you can connect with current Case Managers or others in similar roles to gain insights and advice.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experience that showcase your analytical skills and ability to manage sensitive information. This will help you articulate your fit for the role.
✨Tip Number 4
Research the organisation's values and recent developments in the regulatory field. Being knowledgeable about their mission and current challenges will allow you to tailor your responses and show genuine interest during the interview.
We think you need these skills to ace Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in case management, investigations, or regulatory processes. Use specific examples that demonstrate your analytical and decision-making skills.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to the Case Manager position. Emphasise your ability to manage competing priorities and your strong organisational skills, as these are key for the role.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential, ensure your application materials are well-structured and free of errors. Consider including a brief example of how you've effectively communicated complex information in the past.
Highlight Relevant Experience: If you have experience in a regulator, membership body, or public sector organisation, make sure to mention it. Discuss your understanding of Fitness to Practise or complaints handling procedures to strengthen your application.
How to prepare for a job interview at The Graduate Project
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Case Manager, especially in relation to Fitness to Practise investigations. Familiarise yourself with the regulatory requirements and be prepared to discuss how your experience aligns with these.
✨Showcase Your Analytical Skills
Since strong analytical skills are essential for this role, prepare examples from your past experiences where you successfully gathered and assessed evidence. Be ready to explain your decision-making process clearly.
✨Communicate Clearly
Excellent written and verbal communication skills are crucial. Practice drafting concise and clear correspondence or reports, as you may be asked to demonstrate this skill during the interview.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage competing priorities and meet deadlines. Share specific strategies or tools you use to stay organised, especially when handling sensitive information.
