At a Glance
- Tasks: Manage client accounts, build relationships, and identify upselling opportunities.
- Company: Leading provider of outsourced business services in the UK.
- Benefits: £35,000 salary, uncapped commission, fully remote work, and ongoing training.
- Other info: Supportive environment with excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact on client satisfaction.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 35000 - 35000 € per year.
Our client is a leading provider of outsourced business services, supporting organisations across the UK with health and safety, HR, employment law and compliance solutions. They work with businesses of all sizes, helping them reduce risk, stay compliant and create safer, more productive workplaces.
Due to continued growth, they are looking to appoint an experienced Account Manager to manage a portfolio of existing clients, strengthen relationships and identify opportunities to introduce additional services. This is an excellent opportunity for a commercially minded account manager who has experience working within health and safety, compliance or business services and enjoys building long-term client partnerships. The role is fully remote, with regular travel to meet clients.
As an Account Manager, you will:
- Manage a portfolio of existing clients across a range of sectors
- Build strong relationships with business owners, HR leaders and senior stakeholders
- Conduct regular account reviews to understand client needs and ensure high levels of satisfaction
- Identify opportunities to upsell and cross-sell additional compliance and advisory services
- Prepare proposals and commercial quotations
- Negotiate renewals and secure long-term partnerships
- Maintain accurate records and pipeline updates within the CRM system
- Work closely with internal teams to ensure a high-quality customer experience
- Travel to client sites across the UK as required
What we're looking for:
- Proven experience in Account Management, Client Relationship Management or Business Development
- Previous experience working within health and safety, HR, compliance, professional services or outsourced business services
- Strong commercial awareness and consultative selling skills
- Proven track record of retaining and growing existing client accounts
- Excellent communication and relationship-building skills
- Self-motivated and comfortable working remotely
- Full UK driving licence and access to a vehicle
What we offer:
- £35,000 basic salary
- Uncapped commission with first year OTE of £50,000
- Fully remote working
- Travel expenses reimbursed
- Ongoing training and professional development
- Supportive and collaborative team environment
- Opportunity to join a market-leading organisation with strong growth plans
Account Manager employer: The Graduate Project
Our client is an exceptional employer, offering a fully remote Account Manager role that allows you to thrive in a supportive and collaborative team environment. With a competitive salary of £35,000 plus uncapped commission, ongoing training, and opportunities for professional development, you will be empowered to build long-term client partnerships while enjoying the flexibility of remote work across the UK. Join a market-leading organisation committed to your growth and success in the health and safety and compliance sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even old colleagues. Let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching the company and its services. Understand their client base and think about how you can add value as an Account Manager. Tailor your answers to show you’re the perfect fit for their needs.
✨Tip Number 3
Practice your pitch! You’ll want to be able to clearly articulate your experience in account management and how it relates to health and safety or compliance. Keep it concise but impactful – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community. So, get that application in and let’s land you that Account Manager role!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in client relationship management and any relevant sectors like health and safety or compliance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about account management and how your skills align with our needs. Be sure to mention your consultative selling skills and any successes you've had in upselling or retaining clients.
Showcase Your Communication Skills:As an Account Manager, communication is key! In your application, demonstrate your ability to build relationships and engage with stakeholders. Use clear and concise language to show us you can connect with clients effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at The Graduate Project
✨Know Your Client Portfolio
Before the interview, research the types of clients the company works with. Understand their industries and challenges. This will help you demonstrate your knowledge and show how you can strengthen relationships and identify upselling opportunities.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss specific situations where your communication skills led to client satisfaction or retention.
✨Familiarise Yourself with CRM Systems
Since the role involves maintaining records in a CRM system, brush up on your CRM knowledge. If you have experience with specific systems, mention them. If not, be prepared to discuss how you would adapt to new technologies quickly.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain client situations, such as negotiating renewals or conducting account reviews. Think through your approach to these scenarios and be ready to explain your thought process and strategies.
