Education Coordinator in City of London

Salary: £32,500 per annum, plus benefits

Location: London – hybrid working available

Contract: Permanent, full-time

Hours: Monday to Friday, 9am–5pm

About the opportunity

Our client is an established membership organisation seeking a proactive Education Coordinator to support the delivery of its education and assessment activities.

This role would suit someone with strong administrative skills who enjoys organising schedules, maintaining accurate information and working with a variety of stakeholders.

The role

You will coordinate assessment activities, manage bookings and provide day-to-day support to learners and external partners. Working closely with colleagues, you will ensure arrangements run smoothly, enquiries are handled promptly and records remain accurate.

Key responsibilities

• Coordinate assessment bookings and schedules across multiple locations.
• Send confirmations, instructions and supporting documentation to everyone involved.
• Respond to enquiries from learners, assessors and partner organisations, resolving issues or escalating them when necessary.
• Ensure individual requirements and agreed reasonable adjustments are reflected in assessment arrangements.
• Maintain databases and online systems, including assessment allocations and user accounts.
• Liaise with external providers to confirm availability and coordinate services.
• Maintain accurate records and prepare data and reports when required.
• Support improvements to administrative processes and online systems.
• Work collaboratively with colleagues to meet deadlines and maintain service standards.
• Handle confidential information in accordance with data protection requirements.
• Provide wider administrative support across the education team.

About you

We are looking for an organised and approachable administrator who can manage competing priorities and deliver a responsive, reliable service.

You will have:

• Experience working in an education, training or assessment environment.
• Excellent organisational skills and the ability to manage multiple deadlines.
• Strong attention to detail and experience maintaining accurate records.
• Experience managing data and preparing reports.
• Clear and confident written and verbal communication skills.
• Experience using databases, CRM systems or online platforms.
• Good working knowledge of Microsoft Office, particularly Word and Excel.
• The ability to build effective relationships with colleagues, learners and external contacts.
• A practical approach to resolving queries and improving processes.
• An understanding of confidentiality and responsible data handling.
• A collaborative approach, with the ability to work independently when needed.

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