Summary:
The Patient Support Administrator plays a crucial role in the Health & Safety sector by providing essential administrative support to healthcare professionals and ensuring a seamless experience for patients. This full-time position is vital for maintaining efficient operations within the healthcare environment, contributing to patient satisfaction and overall service quality.
Salary: £27,000 – £32,000 annually dependant on fit for role and experience.
Applicants must be happy to commute to Coventry office twice a week.
Responsibilities:
- Manage patient records and ensure accurate data entry into the system.
- Assist patients with inquiries and provide information regarding services and procedures.
- Coordinate appointments and follow-up communications with patients.
- Support healthcare staff with administrative tasks, including scheduling and documentation.
- Maintain confidentiality and adhere to data protection regulations.
- Prepare reports and assist in the management of patient feedback.
- Collaborate with multidisciplinary teams to enhance patient care.
Qualifications:
- A minimum of an associate degree in healthcare administration or a related field.
- Previous experience in a healthcare or administrative role is preferred.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in using office software and healthcare management systems.
- Ability to work effectively in a team and manage multiple tasks.
What you can expect:
- A supportive and collaborative team environment
- The opportunity to make a genuine difference to patients every day
- A varied role within a growing healthcare business
- Opportunities to learn, develop and take on additional responsibility as we grow
- Hybrid working, with 2 days per week in our Coventry office
Ready to make a difference?
If you’re an organised and people-focused administrator who enjoys delivering great service and wants to build a career within healthcare, we’d love to hear from you.
Apply today to join our team!
Candidates must be eligible to work in the UK on application.
