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For Companies At a Glance
- Tasks: Manage office operations, coordinate schedules, and support the team with admin tasks.
- Company: Award-winning heating company based on the stunning Gower coast.
- Benefits: Competitive salary, ongoing training, laptop provided, bonuses, and shares after service.
- Why this job: Join a friendly team and make a real difference in customer service.
- Qualifications: Good communication skills and familiarity with management software.
- Other info: Flexible hybrid work options available for the right candidate.
The predicted salary is between 30000 - 42000 £ per year.
Overview
TGHG Group Ltd T/A The Gower Heating Co are an award winning heating company based on the Gower coast, Swansea. We specialise in installation and maintenance of a wide range of heating and ventilation systems from gas boiler, heat pumps, MVHR to air conditioning. We are a small company but pride ourselves on high standards of work and delivering modern approaches to heating homes and commercial buildings.
Role Description
This is a full-time on-site (can be hybrid for the right person) Administrator role located in Swansea. The Administrator will be responsible for office operations, coordinating schedules, quoting and invoicing, handling communication, and providing administrative support to ensure efficient functioning of the wider company. A competitive salary, ongoing training, laptop provided as well as any office equipment, bonus and shares in the company after a minimum term of service.
What We Want
- Someone friendly and able to chat to customers on the phone. Some of our customers love a chat.
- Empathetic towards customers' needs, especially when they have an emergency need for us.
- Be good with Google Drive, management software like Trello, Tradify, WhatsApp Business etc.
- Able to self-schedule, prioritise your own time depending on workload and needs at the time.
- Understand basic invoicing and quoting.
- Be able to communicate with peers and plan days for all staff.
- Book/order materials.
- Ideally you will have worked in construction but not essential.
Administrator in Swansea employer: The Gower Heating Co
Contact Detail:
The Gower Heating Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Swansea
✨Tip Number 1
Get to know the company! Research TGHC Group Ltd and their approach to heating solutions. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since the role involves chatting with customers, try role-playing scenarios with friends or family. This will help you feel more confident when handling customer queries and emergencies.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Google Drive, Trello, and other management software mentioned in the job description. Being comfortable with these tools will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start!
We think you need these skills to ace Administrator in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can chat with our customers, so show us that you can connect!
Tailor Your Application: Make sure to tailor your application specifically for the Administrator role at TGHC Group Ltd. Highlight your experience with office operations, scheduling, and any relevant software like Google Drive or Trello. This will show us that you understand what we need and how you can fit into our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the important bits. Use bullet points if necessary to make it easy for us to read and find the key information about your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for before you hit send!
How to prepare for a job interview at The Gower Heating Co
✨Know Your Stuff
Make sure you understand the basics of heating and ventilation systems, as well as the specific services offered by TGHC Group Ltd. Familiarise yourself with common terms and processes related to quoting and invoicing, so you can speak confidently about them during the interview.
✨Show Off Your People Skills
Since this role involves chatting with customers, practice your communication skills. Think of examples where you've successfully handled customer queries or emergencies. Being friendly and empathetic will go a long way in making a good impression.
✨Get Tech-Savvy
Brush up on your knowledge of Google Drive, Trello, and other management software mentioned in the job description. If you can demonstrate your ability to use these tools effectively, it will show that you're ready to hit the ground running.
✨Time Management is Key
Prepare to discuss how you prioritise tasks and manage your time. Think of specific instances where you've had to juggle multiple responsibilities and how you ensured everything was completed efficiently. This will highlight your ability to self-schedule and adapt to workload changes.
