Guest Experience Lead | Front Desk Supervisor (Fixed Term)

Guest Experience Lead | Front Desk Supervisor (Fixed Term)

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
The Goodwood Group

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and ensure smooth check-in/check-out.
  • Company: Join The Goodwood Group, known for its exceptional service in a beautiful countryside setting.
  • Benefits: Enjoy a supportive work environment with opportunities for training and development.
  • Other info: Fixed-term role until December 2026 with potential for growth.
  • Why this job: Be the face of hospitality and make a real difference in guests' stays.
  • Qualifications: Experience in customer service and a passion for creating memorable moments.

The predicted salary is between 30000 - 40000 Β£ per year.

The Goodwood Group is seeking a Front Desk Supervisor on a fixed-term basis until 31 December 2026 to lead a warm, professional guest experience at our countryside property. You will oversee a team of hosts, train new staff, and resolve guest issues with kindness while ensuring smooth check-in and check-out using Protel. This is an on-site role rooted in exceptional service and guest connections.

Guest Experience Lead | Front Desk Supervisor (Fixed Term) employer: The Goodwood Group

The Goodwood Group is an exceptional employer that prioritises creating a warm and welcoming environment for both guests and staff. With a strong focus on employee growth, you will have access to unique benefits such as free event tickets and health club access, fostering a vibrant work culture that values teamwork and personal development. Join us in England, where your contributions will be recognised and rewarded in a dynamic hospitality setting.

The Goodwood Group

Contact Details:

The Goodwood Group Recruitment Team

We think you need these skills to ace Guest Experience Lead | Front Desk Supervisor (Fixed Term)

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Leadership Skills
Team Management