At a Glance
- Tasks: Welcome guests and create memorable experiences at The Goodwood Hotel.
- Company: Join a warm, professional team in stunning West Sussex.
- Benefits: Enjoy free event tickets, gym membership, and health cash plan.
- Why this job: Be the friendly face that sets the tone for unforgettable stays.
- Qualifications: Customer service skills and a passion for hospitality are essential.
- Other info: Own transport required to access our beautiful countryside location.
The predicted salary is between 20000 - 30000 £ per year.
First impressions really do count – and you'll be the one making them. Picture yourself at the heart of the beautiful West Sussex countryside, welcoming guests to The Goodwood Hotel. As a Front Desk Host, you'll be part of a warm, professional team known for delivering exceptional service with a smile.
Your Role
You'll be the friendly face that greets our guests, checks them in and out, and helps them discover everything the Estate has to offer. From spa days to flying experiences, you'll be the one who sets the tone for a memorable stay.
What You'll Bring
- A natural flair for customer service and a love for working with people
- Experience in a customer-facing role, ideally in hospitality or leisure
- Great communication and IT skills
- Familiarity with hotel management systems (a bonus, not essential)
What You'll Get
- Free tickets to Goodwood events
- Complimentary gym membership
- Health cash plan
- Annual performance share scheme
- Free uniform, parking, and staff meals on shift
- A beautifully unique working environment
Please note: We’re lucky to work in stunning countryside – this means you’ll need your own transport.
Shift Pattern
Shifts Include a Mix Of:
- Early: 7am – 3:30pm
- Late: 2:30pm – 11pm
- Day shifts
We'd love to hear from you. Click 'apply' now.
Front Desk Host for The Goodwood Hotel employer: The Goodwood Group
Contact Detail:
The Goodwood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Host for The Goodwood Hotel
✨Tip Number 1
Make sure to showcase your personality during interviews! As a Front Desk Host, you’ll be the first point of contact for guests, so let your friendly nature shine through. Practice common interview questions with a mate to boost your confidence.
✨Tip Number 2
Research The Goodwood Hotel and its offerings before your interview. Knowing about their spa days and flying experiences will show your genuine interest in the role and help you connect with the team during your chat.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Opt for smart-casual attire that reflects the warm and professional vibe of The Goodwood Hotel. You want to look the part right from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Let’s get you on board!
We think you need these skills to ace Front Desk Host for The Goodwood Hotel
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the vibe of The Goodwood Hotel.
Highlight Relevant Experience: Make sure to showcase any customer service experience you have, especially in hospitality or leisure. We love seeing how you've made guests feel welcome in the past, so share those stories!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Goodwood Hotel!
How to prepare for a job interview at The Goodwood Group
✨Show Your Customer Service Flair
As a Front Desk Host, your ability to connect with guests is key. Think about past experiences where you’ve gone above and beyond for customers. Be ready to share specific examples that highlight your natural flair for customer service.
✨Know the Goodwood Experience
Familiarise yourself with everything The Goodwood Hotel has to offer. From spa days to flying experiences, being knowledgeable about the estate will not only impress your interviewers but also show your enthusiasm for the role.
✨Practice Your Communication Skills
Great communication is essential in this role. Before the interview, practice answering common questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable expressing yourself.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in a front-facing role.