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- Tasks: Manage and optimise ticketing systems for world-class events at Goodwood.
- Company: Join a vibrant team at Goodwood, known for unforgettable experiences.
- Benefits: Competitive salary, free event tickets, discounts, and health club access.
- Why this job: Be at the heart of exciting events and create seamless guest experiences.
- Qualifications: Detail-oriented, tech-savvy, and passionate about delivering great experiences.
- Other info: Enjoy a unique working environment with opportunities for fun and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Every year, we surprise and delight hundreds of thousands of guests at Goodwood’s world-class events. You’ll be at the heart of our headline moments - motorsport, horseracing and Goodwoof - ensuring every guest’s journey through our ticketing and access points is seamless.
What You’ll Do
- Create, manage and optimise events within Goodwood’s ticketing system (AudienceView).
- Ensure accurate pricing, booking journeys and guest information across all events.
- Manage digital ticket delivery and maintain consistent, reliable processes.
- Oversee the accreditation process (Teamcard Accreditation) for non-public attendees.
- Create and manage events within the access control system (Teamcard).
- Plan and deliver entry procedures for major events, including motorsport, horseracing and Goodwoof.
- Produce clear documentation and briefing materials for casual teams.
- Work closely with event staffing teams to ensure appropriate coverage at ticketing points.
- Collaborate across departments to support and enhance Goodwood’s digital ticketing strategy.
You’ll Be Someone Who Is
- Passionate about delivering great experiences
- Positive, friendly and solutions-focused
- Exceptionally attentive to detail
- Highly organised with the ability to prioritise effectively
- Proactive and accountable
- Confident working with technology and new systems
- Able to multitask and perform well under pressure
- Thrives both independently and collaboratively
- Brings a great sense of fun
You will need reliable transport due to the rural location of the Estate.
What You’ll Get
- A competitive salary that reflects your skills and experience
- Free tickets to our world-famous events
- Access to our Group Performance Share scheme
- Free onsite parking
- Discounts across the estate, including dining and retail
- Access to our Health Club and wellbeing initiatives
- A unique working environment like no other
Ticketing Systems and Operations Planner in England employer: The Goodwood Group
Contact Detail:
The Goodwood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Systems and Operations Planner in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Goodwood and its events. Show your passion for delivering great experiences and be ready to discuss how you can optimise ticketing systems. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your multitasking skills! During interviews, be prepared to demonstrate how you handle pressure and prioritise tasks. Share examples of how you've successfully managed multiple responsibilities in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Goodwood team and contributing to our amazing events.
We think you need these skills to ace Ticketing Systems and Operations Planner in England
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering great experiences! In your application, share specific examples of how you've created memorable moments for guests or customers in the past.
Be Detail-Oriented: We love a candidate who pays attention to detail. Make sure your application is free from typos and errors, and highlight any experience you have with managing complex systems or processes.
Highlight Your Organisational Skills: As an Operations Planner, being organised is key. Use your application to demonstrate how you've successfully managed multiple tasks or projects at once, especially under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role!
How to prepare for a job interview at The Goodwood Group
✨Know Your Ticketing Systems
Familiarise yourself with AudienceView and Teamcard before the interview. Understand how these systems work and be ready to discuss your experience with similar ticketing or access control systems. This will show your enthusiasm and readiness to hit the ground running.
✨Showcase Your Attention to Detail
Prepare examples that highlight your exceptional attention to detail. Whether it’s managing event documentation or ensuring accurate pricing, be ready to share specific instances where your meticulousness made a difference in a project or event.
✨Demonstrate Your Organisational Skills
Think of times when you successfully managed multiple tasks under pressure. Be prepared to explain your prioritisation strategies and how you keep everything on track, especially during busy events. This will resonate well with their need for someone highly organised.
✨Emphasise Collaboration and Fun
Goodwood values a positive and friendly approach, so be sure to convey your ability to work well in teams while also bringing a sense of fun to the workplace. Share stories that illustrate your collaborative spirit and how you contribute to a great team atmosphere.
